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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Seamless experience with knowledgeable and friendly...

Seamless experience with knowledgeable and friendly people Reviewed on: 19th March 2026

I couldn’t recommend Karl and Poppy highly enough!

I couldn’t recommend Karl and Poppy highly enough! From start to finish, they made the whole mortgage process feel straightforward and stress-free, which was especially important as a first-time buyer. They were both incredibly knowledgeable, patient, and always took the time to explain everything clearly, no matter how many questions I had. Their communication was excellent throughout – I always felt kept in the loop and reassured at every stage. Karl and Poppy went above and beyond to find the best deal for me and made what could have been a really overwhelming experience feel completely manageable. Their support, professionalism, and friendly approach made a huge difference. I’m so grateful for all their help and wouldn’t hesitate to recommend them to anyone looking for mortgage advice. Truly a 5-star service!If you want, I can tailor it to sound more formal, more personal, or include specific details about your experience (like timelines, tricky situations, or how they helped you as a first-time buyer). Reviewed on: 19th March 2026

Excellent service provided by Karl and Poppy.

Excellent service provided by Karl and Poppy. Reviewed on: 19th March 2026

Very speedy and thorough customer service.

Very speedy and thorough customer service. Reviewed on: 19th March 2026

Happy Customer

After getting some figures from the online site, it was easy to arrange a call from the broker who really helped in getting me the product I needed. Brad and Emma both really made it so easy and got the offer I needed. Reviewed on: 19th March 2026

Helena and Poppy were amazing.

Helena and Poppy were amazing. Seamless process. Highly recommended Reviewed on: 19th March 2026

Excellent team!

I am a first time solo buyer and my experience with Tembo was absolutely fantastic. Initially when researching mortgages and the process myself I became quite easily overwhelmed, having not been through the process before. The staff at Tembo were brilliant, they explained every step in detail and ensured I had full understanding of the stages and process throughout, as well as giving very prompt responses when updates were available. I heard through work colleagues that Tembo are very good with sourcing mortgages and mortgage protection for NHS staff, I was certainly not disappointed. The whole process was very quick and simple, and the team were highly accessible whenever I needed. My mortgage adviser was Kane, he is an absolute joy to speak to and made the process very straight forward and stress free. Further into the process I spoke with Callum who was very proactive with updates and when the mortgage was offered, he also answer any questions I had in a supportive and professional manner. Faye then supported with me with my Mortgage protection, she was able to get me a deal with a well reputable company. I couldn't recommend Tembo highly enough :) Reviewed on: 19th March 2026

TEMBO absolutely exceeded my expectations!

TEMBO absolutely exceeded my expectations! A massive thanks to Olivia and Chelsea who helped me through the process - they were both exceptional. Friendly, attentive, and always ready and willing to help, they made the whole experience feel personal, welcoming, and easy. Nothing was too much trouble, and their positivity really stood out! The team clearly cares about what they do and the service they provide, and it shows from the beginning, all the way through to the end. Reviewed on: 18th March 2026

Callum Doherty and Bethany Lawrence were our main co...

Callum Doherty and Bethany Lawrence were our main contacts at Tembo money and we cannot fault their exceptional service. Their knowledge was spot on. Gave valuable advice and quick to offer alternative solutions and suggestions. Communication and response time was quite impressive. Everyone we dealt with at Tembo Money were a good example. Reviewed on: 18th March 2026

Great experience working with Tembo, arranging for m...

Great experience working with Tembo, arranging for my mortgage loan. Christianna Amos and Robert Yeo have been great help and a joy to work with. Reviewed on: 18th March 2026

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