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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Great support for older people wanting a mortgage

We are older people and were not sure that we would be able to get a mortgage. However all the staff who supported us were kind, helpful and understanding. As a result they were able to get us a mortgage which suited our needs. They kept in touch with us throughout the process and nothing was too much bother for them. Reviewed on: 10th March 2026

Mortgage Application

Excellent and informed service that not only allowed us to get a good mortgage deal but also understand the process and feel like a valued customer. Reviewed on: 10th March 2026

Really great service from Rob and Tianna

Really great service from Rob and Tianna Reviewed on: 10th March 2026

We had very good experience with Tembo.

We had very good experience with Tembo. Luke being our mortgage broker was absolute star from start to finish! Communication is the key and he’s superb at that! I’ve been sending him property after property to check and he was always quick to answer! After submitting our application, Gemma, case manager took over. Again - she promised to keep us updated every 3 days, unless needed otherwise and she kept that promise! When u awaiting for mortgage offer, it can be nerve wracking so contact with brokers is essential! There is nothing worse to go through this kind stress without proper support! Would recommend Luke and Gemma without a doubt! Reviewed on: 10th March 2026

Very good customer service.

Very good customer service. They took time to explain everything to me with no pressure Reviewed on: 10th March 2026

Excellent service really helped me getting my first...

Excellent service really helped me getting my first house Reviewed on: 10th March 2026

Had an incredible experience with Tembo.

Had an incredible experience with Tembo. All the team members we dealt with were excellent and we felt looked after during the entire process. We were also very happy with the mortgage we were offered! Reviewed on: 10th March 2026

Excellent and friendly service.

Excellent and friendly service. Great follow up and attention to detail. Reviewed on: 10th March 2026

Brad for the win

Brad and Emma were fab at sorting and securing our mortgage offer Reviewed on: 10th March 2026

Excellent customer service, help and support from As...

Excellent customer service, help and support from Ashley and tia Reviewed on: 10th March 2026

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