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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1563 reviews)

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4.98

Based on 1,563 reviews, last reviewed 5th Feb 2026

29600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Brilliant service from Paul and Tia Brilliant service from Paul and Tia to secure our mortgage offer and swiftly deal with some complications from our side. Reviewed on: 5th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1563)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Flawless.

Flawless. From start to finish both Poppy and Geraldine took us through step by step. They couldn't have been any better. Always available, always approachable they were thoroughly professional. I was delighted with the service they provided. Reviewed on: 28th January 2026

Rachel and Emma went above and beyond

Rachel and Emma went above and beyond, helping us to organise a mortgage for our bespoke situation as sole traders. I have been with Tembo Since they opened and they really have offered us a full package between savings accounts and the mortgage broker service. Lauren was also fantastic in helping us set up life insurance and critical illness cover. Reviewed on: 28th January 2026

Excellent

Excellent stress free, fast and reliable service from Poppy and Karl at Tembo. Reviewed on: 28th January 2026

Callum and Kane were great, fast and communicative.

Callum and Kane were great, fast and communicative. Would use again Reviewed on: 28th January 2026

Many thanks to Peter and Gemma for helping navigate...

Many thanks to Peter and Gemma for helping navigate the options and helping with the application process. Provided reassurance during a stressful time and made the process easy. Reviewed on: 28th January 2026

Would give over 5 stars if I could!

After having troubles with a previous mortgage advisor and being told we would only get a mortgage for a certain amount, we reached out to tembo, with in a couple days of speaking to them we had a decision in principle, everything was plain sailing. Luke and Gemma were amazing, I would use them time and time again, fast replies, nothing was a bother, constant updates, tembo are absolutely worth 5 stars and I will be recommending them to everyone!! Thank you so much once again Gemma and Luke. Reviewed on: 28th January 2026

strong on detail

Fae and Elly were thorough and strong on detail when it came to scrutinising my mortgage application.They anticipated any questions or queries the mortgage company would have and therefore the application went through successfully. Reviewed on: 28th January 2026

Really helpful and responsive service.

Really helpful and responsive service. Beth and Callum were great in arranging our mortgage, explained our options really clearly and were so helpful when we had queries- always responding really quickly. Would definitely recommend this service. Reviewed on: 28th January 2026

Absolutely excellent!

As a first time buyer, I’d already spoken with another mortgage broker who basically didn’t want to know me once he’d heard my income. Beth and Callum at Tembo however were helpful and informative, and I really felt like they knew their stuff and they were able to get me a very nice mortgage - something the previous broker had told me wouldn’t be possible! I’ve got nothing but good things to say, and have already been recommending Tembo for both their LISA and their broker service. Reviewed on: 28th January 2026

Bethany Lawrence was spot on.

Bethany Lawrence was spot on. She was always on hand. And answered my questions promptly and understanding Reviewed on: 28th January 2026

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