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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2036 reviews)

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4.98

Based on 2,036 reviews, last reviewed 9th Mar 2026

75800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Their approach was particularly professional Their approach to our request and situation was very professional, helpful and supportive right through to the completion of our requirements. They ke... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2036)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Callum and Beth.

Callum, Beth and the rest of the team at Tembo were great. Callum’s and Beth’s upbeat personality and professionalism kept me and my partner at ease as we navigated our first house purchase. Would recommend! Reviewed on: 19th March 2025

Callum and Beth have both been extremely helpful on...

Callum and Beth have both been extremely helpful on our journey to buying our first house. No question is ever silly, and they are a fountain of knowledge. Can’t thank them both enough!! Reviewed on: 19th March 2025

Excellent service

Jo and Callum provided an excellent service. Jo has a wonderful way of making you feel at ease about a stressful process. She’s highly efficient, responding quickly to emails. When it didn’t work out as expected with one lender, she was quick to apply to another lender. She also has excellent communication skills, providing regular updates. Callum was also great at passing questions from the lender once we were further into the process. A great team! Reviewed on: 19th March 2025

Making remortgaging easy and efficient

Both Elly and Matt were incredibly helpful for the whole process. Always happy to help with any questions or concerns. The whole process was so efficient taking all the stress away from sorting out a new mortgage for my property. I felt confident that I was getting the best deal I could - much better than what I was able to find from my own comparisons. Reviewed on: 19th March 2025

Amazing from start to finish!

We’ve been in communication with Helena for the past year and she has been extremely helpful, professional and easy to communicate with. As first-time buyers the whole process can be extremely daunting, but Helena really put us at ease. Helena and Jodie both kept us updated on a regular basis and the whole journey from start to finish has been seamless. Absolutely fantastic customer service from both and I would absolutely recommend Tembo to friends and family. Thank you for all your help in finding our forever home. Reviewed on: 19th March 2025

Jodie and Jason made my mortgage experience stress a...

Jodie and Jason made my mortgage experience stress and hassle free. They were knowledgeable and extremely helpful. Reviewed on: 19th March 2025

All good with Tembo!

All good with Tembo! Really prompt communication and through advice from both Jodie and Jason. We would come back in the future if we ever need to. Thanks! Reviewed on: 19th March 2025

Tembo - excellent experience.

Tembo - the whole experience has been really good. I was struggling to resolve our remortgage, so I went online, looked at the reviews and picked Tembo. Not disappointed. Helena and Jodie secured us a much better deal than we had resigned ourselves to. And the whole process was so much easier, more pleasant and more professional than dealing with lenders direct. Very pleased with the outcome! Definitely recommended. Reviewed on: 18th March 2025

Excellent Service from Billy and Jodie!

We were fortunate to work with Billy, our mortgage advisor, along with Jodie, our case manager, and we could not have been more pleased with the service we received. Billy was extremely knowledgeable, and took a lot of time going through each part of the mortgage process with us. He answered our questions thoroughly, and made sure that we understood all available options. As a result, we felt much more confident and supported because of Billy's expertise. Jodie, our case manager, was also amazing. She provided frequent updates throughout the process, and she was always quick to respond to any queries we had. She made sure that everything was dealt with expediently, and only required us to provide itemized updates when it was required. Jodie kept track of and dealt with every detail, and this ultimately made the whole process easier for us. Billy and Jodie came together with a great deal of expertise in going out of their way to help us secure the best mortgage we could, and we appreciate their commitment, professionalism, and friendly support very much, and would highly recommend them. Reviewed on: 18th March 2025

Very accommodating and easy to deal with

Very accommodating and easy to deal with Reviewed on: 18th March 2025

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