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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2034 reviews)

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4.98

Based on 2,034 reviews, last reviewed 9th Mar 2026

75600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Easy way for interest only retirement mortgage All done online. Different experience. Keeps down costs. Was kept informed every step of way. Had one issue with Experian account was locked which hel... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2034)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

Amazing service, they looked after us amazingly from...

Amazing service, they looked after us amazingly from start to finish and kept us informed every step of the way, we had a great experience buying our first home and it really couldnt have been any smoother! Reviewed on: 15th March 2025

Wonderful mortgage broker

I had a wonderful experience with Tembo securing a mortgage on my new home. Olivia and Chelsea were super helpful from the start of the process until completion. Tembo also offered me higher mortgage than other brokers which meant more properties to choose from. I had to pull out of one of the purchases, and once I found a new one Olivia managed to transfer the mortgage offer to a new property. The whole stressful process of buying was made much easier thanks to Tembo and I cannot thank Olivia and Chelsea enough. I would 100% recommend them if you need a mortgage. Reviewed on: 15th March 2025

Very professional and always go out of their way to...

Very professional and always go out of their way to find you the best product. Reviewed on: 15th March 2025

They helped us get a bigger mortgage!

They helped us get a bigger mortgage than any other broker. They explained everything and kept us up to date throughout the process. Reviewed on: 15th March 2025

Excellent service!

Mortgage broker service was very efficient with quick turnaround when lender requested more documents. Detailed comparison of mortgage options provided. Reviewed on: 15th March 2025

Top brocker

Fantastic company to have along side you when looking at buying a house. The people are friendly and in constant communication, keeping you updated each step of the way. A+ service Reviewed on: 15th March 2025

Tembo recommended Sort Legal who where an absolute n...

Tembo recommended Sort Legal who where an absolute nightmare to work with and really delayes the housw buying process. Reviewed on: 15th March 2025

Superb Service

I have nothing but positive things to say about Tembo. From start to finish the professionalism and time that they provided during my purchase was second to none. Superb value for money - with special mention to Saul for always being happy to answer any questions/provide advice. Although my purchase eventually fell through through no fault of the team, I will use them again for my next purchase in a heartbeat. Many thanks for making things a lot less stressful! 10/10 Reviewed on: 15th March 2025

Absolutely fantastic from start to finish.

Absolutely fantastic from start to finish. Very helpful, explored lots of options and always called when they said they would, but were not in the least bit pushy. We will certainly be returning to use the next time we remortgage. Reviewed on: 15th March 2025

Tembo helped when we thought our credit rating was t...

Tembo helped when we thought our credit rating was too low to be awarded a mortgage. They talked us through every step making it clear what the next steps would be the whole way. Reviewed on: 15th March 2025

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