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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2036 reviews)

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4.98

Based on 2,036 reviews, last reviewed 9th Mar 2026

75800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Their approach was particularly professional Their approach to our request and situation was very professional, helpful and supportive right through to the completion of our requirements. They ke... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2036)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

Absolutely fantastic from start to finish.

Absolutely fantastic from start to finish. Very helpful, explored lots of options and always called when they said they would, but were not in the least bit pushy. We will certainly be returning to use the next time we remortgage. Reviewed on: 15th March 2025

Tembo helped when we thought our credit rating was t...

Tembo helped when we thought our credit rating was too low to be awarded a mortgage. They talked us through every step making it clear what the next steps would be the whole way. Reviewed on: 15th March 2025

Slick no nonsense advice with no hidden agendas.

Slick - no nonsense advice all advisers were professional and friendly. As older mortgages applicants we did not feel patronised or age shamed in any way (unlike other mortgage brokers we experienced) everyone was friendly and interested in getting us the best deal possible without the upsell pressure we recieved from other companies. Would recommend to anyone at what ever age for the best advice and rates. Reviewed on: 15th March 2025

Excellent service.

Excellent service. Kept updated on my application and answered all my queries. Reviewed on: 15th March 2025

Worked for free as an NHS worker and took all the st...

Worked for free as an NHS worker and took all the stress off of moving, arranging a solicitor, offers and chasing up as needed Reviewed on: 15th March 2025

Great experience - they got us a mortgage!

Great experience - they got us a mortgage! My husband at the time was self-employed so his payslips weren’t great over Covid, but Tembo got us a mortgage & not a bad deal at all! Really supportive too for first time buyers! Reviewed on: 15th March 2025

Excellent, efficient, good communication

Excellent, efficient, good communication Reviewed on: 15th March 2025

Superb service with a complicated mortgage applicati...

Superb service with a complicated mortgage application from Matt and Jess - they couldn’t have done more or help us and work through everything together and with speed and professionalism. Reviewed on: 15th March 2025

Tembos staff have been outstanding

Tembos staff have been outstanding in their care and their attitude to helping in every possible way during my mortgage application Reviewed on: 15th March 2025

I had a brilliant experience with Tembo Money.

I had a brilliant experience with Tembo Money. There were issues with my mortgage application and my broker worked extremely hard to make sure things turned out well for me. He was communicative and had contacts at my chosen mortgage company, smoothing the process. My broker really went above and beyond, Tembo are well worth it Reviewed on: 15th March 2025

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