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The Cumberland: Plus Current Account reviews

4.91
Based on 38 reviews, last reviewed 29th Jan 2024
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Latest highest rating:

5

Friendly local service and good online banking. Friendly local service and good online banking. Thankfully The Cumberland Building Society is one of the very few banks left in town and soon will be ... Read more Reviewed on: 29th January 2024
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Peter

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The Cumberland Plus Current Account reviews (38)

Review of the The Cumberland, Plus Current Account:

Ethical banking on your doorstep

5
I recently switched my banking to The Cumberland. I found them to be efficient and helpful. I wanted to change to more ethical, sustainable banking. The Cumberland more than fitted the bill - local banking services for local people, there's even a branch on the high street :-) Reviewed on: 1st March 2022

Great service but needs work

4
They offer great option for current account personally and offer amazing customer service but i would like see bit more with the current account Reviewed on: 7th March 2021

Great people offering really fantastic service

5
Great people delivering brilliant service to local communities and customers Reviewed on: 6th March 2021

Still there for us!

5
The Cumberland continues to provide an open door to welcome customers with a smile despite Covid and the difficulties of lockdown in 2020 and 2021. Cockermouth, for instance, has lost four banks in the last few years (Halifax, HSBC, NatWest and Lloyds). They have loss out to our regional bank which is there for customers 6 days a week with long opening hours each day. All credit to our fantastic Cumberland Building Society! Reviewed on: 14th February 2021

A trustworthy current account

5
I love the Cumberland Building Society. They don’t always get it right but the way they have helped people during the Coronavirus epidemic is brilliant. They have waived overdraft interest completely. This is the true morals of a building society. Unlike Nationwide who are still charging 18.9%! Well done Cumberland in doing the right thing. Reviewed on: 23rd April 2020

Great building society

4
Excellent current account with a fair overdraft rate compared to some of the banks and now the Nationwide Building Society, who are more like a bank!! You can use your debit card abroad with no charge which is a really fair approach. Reviewed on: 13th January 2020

A great Building Society

4
They offer a fair current account overdraft, as they should as a building society. Unlike Nationwide! They allow you to use your debit card worldwide with no fee. Their customer service is in the U.K. and straight through to someone. Their savings are a bit hit and miss though. Reviewed on: 13th January 2020

Free withdrawals abroad

5
Use your card when you travel for free is the best thing about this account. The staff are supurb. Reviewed on: 7th September 2016