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The Currency Club: Travel Money reviews

4.78
Based on 847 reviews, last reviewed 18th Oct 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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93%
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5%
3 star
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0%
2 star
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0%
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2%

Latest highest rating:

5

Best exchange company out there Always use the currency club best ex rate and perfect delivery allways Reviewed on: 14th December 2023
Cooperman's avatar
Cooperman

Latest lowest rating:

1

Extremely Disappointing Experience - Lost My Money This was my first time ordering from The Currency Club, and it has been a complete disaster. Despite the tracking information clearly showing that my ... Read more Reviewed on: 18th October 2024
Neil H's avatar
Neil H

About this product

Our The Currency Club Travel Money reviews can help you to find out what life as a The Currency Club customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

The Currency Club Travel Money reviews (847)

Review of the The Currency Club, Travel Money:

Awful

1
COMPLETELY AWFUL! I placed an order to exchange currency and recieved a notification that I would receive it by post (which I paid for) by 1pm the following day. The money was taken from my account straight away. Having waited all of the following day I did not recieve my order. I emailed the Currency Club with no response back. I eventually received my order having sent three separate emails four days later. I called the Currency Club and despite having recieved a notification that the order would arrive the following day and money being taken out of my bank account on the day of my order I was simply told that it was a glitch. I have submitted a complaint and was told I would be contacted back with 14 days, yet three weeks on no one from the Currency Club has bothered to investigate and respond to my complaint. I do not recommend The Currency Club, and will never be useing them again. Do not use if you want a quick and reliable service. Reviewed on: 27th October 2021

Always on time

5
I have used Currency Club over many years and always found them to be competitive . Currency is delivered on time and sometimes sooner than expected! Excellent web site. Reviewed on: 10th February 2020

Easy to navigate website

5
Everything is very straightforward. Easy to navigate website, good customer service (if you need to speak with someone). Very efficient service. Reviewed on: 10th February 2020

WHAT TO REXPECT!

5
The efficient and prompt service I received when placing my order, updates on its progress, and delivery when scheduled was first class. Reviewed on: 10th February 2020

Just superb service

5
Love the currency club , they always deliver on time and the rate is the best available. Reviewed on: 10th February 2020

Top class service

5
10out of 10. top class service top class delivery. I have used sterling many times never failed me at all keep up the good work Reviewed on: 10th February 2020

Very efficient and good value

5
The firm was extremely helpful when we were purchasing some money recently. A minor problem arose with which the firm dealt with very professionally and with respect. Reviewed on: 10th February 2020

Great rates and safe secure, speedy delivery

5
Ordered Euros before midday Thursday and received them securely by 11am the following day - brilliant! Reviewed on: 10th February 2020

None better

5
Always good exchange rates and money arrives by Special delivery on a date of your choice. Reviewed on: 10th February 2020

Travel Money at great rates

5
I've ordered foreign currency from the Currencyclub on many occasions and found they usually have the most competive rate and delivery is super prompt. Reviewed on: 9th February 2020

Pleasantly surprised

5
Although the reviews about Currency Club were generally good, i have to admit I was amazed at just how good I found their service. The exchange rate was the best on offer and delivery was exactly when promised Reviewed on: 7th February 2020
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