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The Currency Club: Travel Money reviews

Name: Travel Money
Rating: 4.89 (847 reviews)

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4.78

Based on 847 reviews, last reviewed 18th Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

Best exchange company out there Always use the currency club best ex rate and perfect delivery allways Reviewed on: 14th December 2023

Latest lowest rating:

1

Extremely Disappointing Experience - Lost My Money This was my first time ordering from The Currency Club, and it has been a complete disaster. Despite the tracking information clearly showing that my ... Read more Reviewed on: 18th October 2024

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About this product

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The Currency Club Travel Money reviews (847)

Review of the The Currency Club, Travel Money:

Paid for guaranteed signed before 1pm next day. Late, no signature, found 2.5k in an outside letterbox

Paid for guaranteed signed before 1pm next day. Late, no signature, found 2.5k in an outside letterbox . Wrote 3 emails - no reply. Called 3 times to chase up when it didn't arrive, then to ask for a refund the extra I paid for the above service. No refund - somehow it's my responsibility to pursue their carrier, the Post, when their paid for guarantees don't happen. Massive inconvenience as I missed booking a ferry due to late arrival. I won't use them again. Disinterested in customer service. Reviewed on: 2nd September 2020

Brilliant

Quick response, reasonable rates and delivery charges. Reviewed on: 7th February 2020

Tip top

First class service with good rates of exchange and an easy online ordering system. Reviewed on: 7th February 2020

Best all round

Best exchange rate. Easy to order required currency. Fast, efficient delivery. Have already recommended to friends. Reviewed on: 6th February 2020

Great service

Such good rates and easy to order online. Staff have been very helpful.when I needed currency quickly. Safe secure and prompt deliveries. Overall, a great service. Reviewed on: 6th February 2020

Great service, great rates

Great service, Great rates, have always delivered my currency needs ontime, never a problem, Reviewed on: 6th February 2020

Holiday Money

One line process is very user friendly and easy to use. Exchange rates given were very competitive. I have used the Currency Club a number of times and always get 1st Class and hassle free service Reviewed on: 6th February 2020

Very smooth transaction

Cash to the door in a couple of days. The ordering process was very straightforward and the rate was competitive Reviewed on: 6th February 2020

Fantastic service

Excellent communication and speed of transfer for currency buy back. Reviewed on: 6th February 2020

Consistently fantastic service!

I have used The Currency Club consistently for a good number of years and find the service and exchange rates offered second to none. I would not hesitate to recommend The Currency Club to anyone considering currency exchange. Superb! Reviewed on: 6th February 2020

Denomination too high

Ordered a few times through SterlingFX but disappointed at the denomination sent this time. I requested small notes and I understand this is not guaranteed but to send 80% of my order in 100 & 50 euro notes was not what I wanted. I was told after emailing the company that I requested mixed notes but my email confirmation from them clearly states small denomination. I would have happily waited for them to have small notes in stock had they contacted me with this option. They have also chosen to ignore my email confirming the request was small in my confirmation and not mixed as they state. Needless to say I won't be using again and will go back to a previous company used before which is a shame. Reviewed on: 6th February 2020

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