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Family Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1410 reviews)

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4.59

Based on 1,409 reviews, last reviewed 8th Sep 2026

25% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

11%

Latest highest rating:

5

EXTREMELY HELPFUL GREAT SERVICE ALL ROUND AND VERY KNOWLEDGEABLE FROM MESSIAH BLACK THIS IS THE WAY SERVICES SHOULD BE CONDUCTED Reviewed on: 8th September 2026

Latest lowest rating:

1

Outdaterd Security Used to login easily, now have to wait for post to arrive 3-5 days. Rubbish Reviewed on: 20th July 2026

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About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

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Family Building Society Savings reviews (1410)

Excellent service from staff, who are excellently led.

Although, they offer excellent online facilities - my preferred way-if you have to use the phone there is easy access and if a helpful answer is not immediately possible, you are rung back in good time. Reviewed on: 24th November 2020

Great service

I always feel welcome when I visit the Epsom branch and this encourages me to continue using FBS. I have always found a competitive account. Reviewed on: 23rd November 2020

Very Good

Know what they are doing unlike the banks Reviewed on: 22nd November 2020

A very good Building Society

Always polite and helpful whenever I have had occasion to phone with a query. Reviewed on: 21st November 2020

Excellent Company

Feel our money is safe with The Family Building Society Reviewed on: 20th November 2020

great product

ISA pays good interest rate. usually one of the highest on the market. Reviewed on: 20th November 2020

Clear, concise and uncomplicated information

I trust the Family Building Society. They give a savings rate that matches anything else I can get for the amount of money I have and how I want access to it. Their communications are easily understood and I feel that they do care about their customers. Reviewed on: 20th November 2020

COMPETITIVE PRODUCTS

The Family Building Society has the easiest and best website I have ever come across... well done Directors. john franklin Reviewed on: 19th November 2020

Reliable Buiding Society values

A traditional Building Society with traditional values Reviewed on: 18th November 2020

Great product and excellent customer service

This is my first experience of dealing with Family Building Society, before opening the account I emailed a couple of questions and received a reply very quickly which I found reassuring. The process of opening an account was very straightforward. I would definitely say this was a positive experience. Reviewed on: 18th November 2020

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