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Family Building Society: Savings reviews

4.55
Based on 1,361 reviews, last reviewed 26th Jun 2026
18% increase in 5 star reviews
in the past 90 days
14% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

Phone operatives always helpful and kind Phone operatives always helpful and kind Reviewed on: 26th June 2026
Tracey B's avatar
Tracey B

Latest lowest rating:

1

Issues accessing the on-line service Family Building society have changed their on-line system for the 3rd time. Each time requires me to re-register. The process this time is extremely p... Read more Reviewed on: 24th May 2026
Frustrated Customer's avatar
Frustrated Customer

About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

Review Family Building Society: Savings now

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Family Building Society Savings reviews (1361)

Savings review

5
The assistant was very helpful and excellent customer service Reviewed on: 13th January 2020

Savings review

5
Special bond rates and fix rates Reviewed on: 11th January 2020

Savings review

5
Great service. Good rates for easy access savings Reviewed on: 9th January 2020

Savings review

5
Like that you can come in and open an account without having to make an appointment Reviewed on: 1st January 2020

Savings review

5
Brenda is so helpful and knowledgeable Reviewed on: 31st December 2019

Savings review

5
Old news article needs updating. TV Reviewed on: 19th December 2019

Savings review

5
I like the service and help I receive in the branch office and I often think the interest rate could be better Reviewed on: 19th December 2019

Savings review

5
Staff are always helpful and polite and always very efficient. Most of all always have time to exchange a few words. Reviewed on: 19th December 2019

Savings review

5
Easy to deal with. Very professional. Reviewed on: 19th December 2019

Savings review

5
An increase in interest rates would be very welcome Reviewed on: 29th November 2019

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