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Family Building Society: Savings reviews

Name: Savings
Rating: 4.54 (1307 reviews)

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4.54

Based on 1,307 reviews, last reviewed 30th Apr 2026

8% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

FIRST CLASS I opened a bond 12 months ago. It matured so I requested FBS to retain £20k for a new bond and to forward £40k to the Bank as I was opening 2 ISAS fo... Read more Reviewed on: 30th April 2026

Latest lowest rating:

1

Mutuality and its practice within our building society Mutuality and its practice within our building society I have been a Member of our building society for many years and have found it to be exemplary b... Read more Reviewed on: 27th April 2026

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (1307)

Great builing society with vision

I find your staff truly helpful and very polite, your products innovative, not always the best interest rates but always competitive, in essence a great company that it is a pleasure to deal with Reviewed on: 29th July 2019

Windfall Bond

The windfall bond is a unique way of investing money that gives a generous interest and a chance of winning a cash prize ! Reviewed on: 29th July 2019

Helpful and straightforwards service and products

Chose this building society because a. it is still a proper mutual and b. I like the basis of the family support concept. Reviewed on: 28th July 2019

Appreciative

Good communications short and simple ! Reviewed on: 28th July 2019

great local company!

so nice to have a local company who are always friendly and helpful. Interest rates are always near the top and I always feel that as a company I can recommend with a clear conscience! Reviewed on: 28th July 2019

Lump sum investment bonds.

£10000 bonds are an innovative idea and simple to invest. Just what a lot of investors would like. Reviewed on: 28th July 2019

Good rates

Simple straightforward and good value. Reviewed on: 28th July 2019

WEBSITE HARD TO GET INTO again

I very carefully keyed in my memorable word letters three times; but now locked out, as not accepted. Reviewed on: 27th July 2019

Reply from Family Building Society Hi Mr Bygott, thanks for your feedback and I am sorry you are having trouble accessing your account online. I understand that you've spoken to Gill in our Family Service Team today about getting this sorted. If you are still experiencing problems, please give us a call 03330 140144. Thanks, Vicky Response date: 29th July 2019

Efficient service

I have a number of savings accounts with the Family Building Society. All dealings with them have been managed professionally and efficiently and I would recommend them to anyone wanting a stress free transaction Reviewed on: 27th July 2019

Good rates.

Good rates of interest and easy to set up account. Reviewed on: 27th July 2019

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