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Family Building Society: Savings reviews

Name: Savings
Rating: 4.43 (667 reviews)

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4.51

Based on 667 reviews, last reviewed 21st Feb 2025

25% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

14%

Latest highest rating:

5

Don't do AI - keep talking to people I tried to open an ISA account with Family BS and had inadvertently sent the funds to the wrong location . I tried to research this via my own bank ( ... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

Read my review and don't take out a 5 year bond.. I had a 5 year bond with the society which expired mid october 24. As I was out of the country at the time, the society decided to reinvest my money ... Read more Reviewed on: 30th December 2024

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (667)

Members Questionnaire

Their annual questionnaire shows a good grasp of what matters to members. Reviewed on: 10th December 2020

Savings with a flutter !!

See above !hmmmmmmmmmm......"......"....! Reviewed on: 2nd December 2020

Pretty good

They’re pretty good products that are well communicated. The 10k minimum is a bit high and exclusive and sadly I’ve never won. The interest is a little low... like everywhere else and their website is a little outdated. But it’s tried and tested and it works. I also really like the way they personalise their letters to me. Reviewed on: 28th November 2020

Excellent service

My accounts are managed on line but my experience has been that when I need to contact them they have offered great support- knowledgable, reasonably quick to resolve an issue ; and they answer the phone promptly! Reviewed on: 25th November 2020

Windfall account

Easy enough to open, good service, fun way to invest Reviewed on: 25th November 2020

Great staff and great products

We are modest users only with two savings products one of which was a Power of Attorney Account. With other institutions the procedure for opening such an account was fraught with difficulties. With the FBS it was simple but thorough and secure with staff being very helpful throughout. Reviewed on: 25th November 2020

The most consistent savings rates

Have been with the Society for over 30 years. Their rates are rarely uncompetitive Reviewed on: 24th November 2020

Excellent service from staff, who are excellently led.

Although, they offer excellent online facilities - my preferred way-if you have to use the phone there is easy access and if a helpful answer is not immediately possible, you are rung back in good time. Reviewed on: 24th November 2020

Great service

I always feel welcome when I visit the Epsom branch and this encourages me to continue using FBS. I have always found a competitive account. Reviewed on: 23rd November 2020

Very Good

Know what they are doing unlike the banks Reviewed on: 22nd November 2020

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