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Family Building Society: Savings reviews

4.51
Based on 666 reviews, last reviewed 14th Feb 2025
29% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
14%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
6%

Latest highest rating:

5

Quick response. No call queue. Vandelle Shango answered my questions efficiently. Reviewed on: 14th February 2025
A C's avatar
A C

Latest lowest rating:

1

Read my review and don't take out a 5 year bond.. I had a 5 year bond with the society which expired mid october 24. As I was out of the country at the time, the society decided to reinvest my money ... Read more Reviewed on: 30th December 2024
Carol S's avatar
Carol S

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (666)

A positive experience

5
What can I say, my whole experience of the family building society has been very positive. Reviewed on: 21st May 2021
Reply from Family Building Society Thanks for your review! Response date: 25th May 2021
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Family Building Society

Family Building Society Review

4
Please email when monthly prize draw issued Reviewed on: 18th May 2021

Family Building Society Review

5
can't fault any aspect. - service, speed, rates, personnel all brilliant. Reviewed on: 19th April 2021

Family Building Society Review

1
Don't be fooled by the friendly,cosy name" Family building society" they're just as unaccommodating and ruthless with interest rates as the "big boys". Avoid. Reviewed on: 16th March 2021

Good service

5
Easy to contact, not just internet accounts, give loyalty rates easy to understand and clearly presented info Reviewed on: 19th February 2021

Lovely company to deal with

5
I opened a Windfall Bond with this company - they offer a great product and were very helpful and friendly with all my questions prior to and during the application process. Reviewed on: 18th February 2021

The Friendly Family Building Socity

5
I've always found the staff very friendly and helpful. Thanks Reviewed on: 21st January 2021

New-look annual savings summary

3
I very much dislike this: it means twice as much paper for my records, and the part that gives the actual details doesn't even state the year to which they relate, meaning I'd have to write this in if I tore this off to reduce the strain on my box file. (OK, that's hardly arduous, but a bit more thought would have meant I didn't have to.) Reviewed on: 8th January 2021

Windfall Bond

3
Staff are helpful. Money is safe. In keeping with most savings accounts, little return on investment. Reviewed on: 29th December 2020

Members Questionnaire

5
Their annual questionnaire shows a good grasp of what matters to members. Reviewed on: 10th December 2020

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