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Family Building Society: Savings reviews

Name: Savings
Rating: 4.43 (667 reviews)

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4.51

Based on 667 reviews, last reviewed 21st Feb 2025

29% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

14%

Latest highest rating:

5

Don't do AI - keep talking to people I tried to open an ISA account with Family BS and had inadvertently sent the funds to the wrong location . I tried to research this via my own bank ( ... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

Read my review and don't take out a 5 year bond.. I had a 5 year bond with the society which expired mid october 24. As I was out of the country at the time, the society decided to reinvest my money ... Read more Reviewed on: 30th December 2024

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (667)

SAVINGS

Highly recommend - i found the staff informative and friendly. I would recommend them to my family & friends Reviewed on: 20th September 2020

Excellent customer service

Easy to contact by telephone. Efficient staff Reviewed on: 20th September 2020

Excellent Service

I made a telephone call enquiring about the Windfall Bonds, I spoke to a lovely gentleman who advised he would send me an application form as that was needed for purchasing numerous bonds, the form arrived the following day and I returned it and today I received my Bond Certificates, super efficient service. Reviewed on: 14th September 2020

Good admin.

Good admin. Low interest rates, but that's the same for everyone at present. Reviewed on: 14th September 2020

Not competitive saving rates

Rate on one year bond has fallen substantially. Reviewed on: 28th August 2020

OK

OK but poor rates so copuld do a lot better. Also very bad at ISAs only open to people who already have one. Reviewed on: 3rd August 2020

Quick and easy

I wanted to open a new Cash ISA and tranfer money in from another provider. It couldn't of been easier. The forms and additional information arrived as promised and once I'd returned them, everything was done promptly and efficiently. Thank you Reviewed on: 30th July 2020

Savings review

Like: You are small, efficient and frank about curent low rates. Dislike: Your spread of 20 'leading' competitors. I would much prefer only 10 Reviewed on: 20th July 2020

Seamless service with a personal touch

I was attracted by FBS rates for a transfer-in cash ISA - not many providers accept transfers. The online application was slightly tricky for a transfer, but a telephone call resolved matters quickly. The call was answered promptly - no hanging on and pressing buttons for hours - and the FBS call-responder was patient and clear. After that everything went smoothly, the transfer was completed in well under the regulatory 15 days. Reviewed on: 17th July 2020

Excellent Service

Opening an account on line was easy and the interest rates offered are some of the best available Reviewed on: 6th July 2020

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Family Building Society: Savings reviews

29% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Family Building Society: Savings now

Family Building Society Savings reviews (667)

SAVINGS

Excellent customer service

Excellent Service

Good admin.

Not competitive saving rates

OK

Quick and easy

Savings review

Seamless service with a personal touch

Excellent Service

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There's still more to see!

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