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Family Building Society: Savings reviews
Based on 1,163 reviews, last reviewed 24th Nov 2025
47% decrease in 5 star reviews
in the past 90 days88% decrease in 1 star reviews
in the past 90 days
Requested withdrawal from savings account
Requested withdrawal from savings account 2.00pm, was in my bank by same day. always good service from Family BS last 10yrs. I am always reminded of h...
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Reviewed on:
24th November 2025
Too busy !
Too busy to answer phone, too busy to answer emails, too busy to deal with enquiry, will try and get back to you in about 4 days ! Could not get detai...
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Reviewed on:
10th October 2025
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1163)
Efficient and prompt elephone service
Reply from Family Building Society
Response date: 1st May 2025
I had accidentally entered wrong login password and...
Reply from Family Building Society
Response date: 1st May 2025
Excellent service via my call.
Reply from Family Building Society
Response date: 1st May 2025
A fair interest rate
Reply from Family Building Society
Response date: 11th April 2025
Excellent range of savings products.
Reply from Family Building Society
Response date: 11th April 2025
A guardian angel..
Reply from Family Building Society
Response date: 11th April 2025
Helpful customer services
Reply from Family Building Society
Response date: 11th April 2025
Happy branch to visit
Reply from Family Building Society
Response date: 11th April 2025
Allowing access to account
Reply from Family Building Society
Response date: 11th April 2025
Excellent!
Reply from Family Building Society
Response date: 11th April 2025