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Family Building Society: Savings reviews
Based on 1,097 reviews, last reviewed 23rd Sep 2025
19% increase in 5 star reviews
in the past 90 days88% increase in 1 star reviews
in the past 90 days
Excellent customer service
Great customer service - friendly, efficient
Reviewed on:
23rd September 2025
Poor customer service
I am unable to contact them by telephone as it is a long wait. I am 82 and need help to log in to my account. I have emailed so hope for the best
Reviewed on:
15th September 2025
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1097)
Worst customer service I have ever experienced
Reply from Family Building Society
Response date: 27th April 2023
Low isa interest rate
Reply from Family Building Society
Response date: 26th April 2023
Very useful and clear interest rate summaries for year's savings
Reply from Family Building Society
Response date: 26th April 2023
Family Building Society Branch Review
Family Building Society Branch Review
EFFICIENT SERVICE
Reply from Family Building Society
Response date: 25th April 2023
Easy Process
Reply from Family Building Society
Response date: 25th April 2023
Keep introducing newer savings accounts
Reply from Family Building Society
Response date: 26th April 2023
Very efficient
Reply from Family Building Society
Response date: 25th April 2023