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The Insurance Emporium: Pet insurance reviews

4.85
Based on 5,995 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Horse insurance claim made was settled without hassl...

5
Horse insurance claim made was settled without hassle within days. Reviewed on: 9th October 2024

Great price

5
Great price insurance. Documents sent quickly. Very efficient Reviewed on: 8th October 2024

All new to this but was easy to set up and get my do...

3
All new to this but was easy to set up and get my documents for Ruby Reviewed on: 7th October 2024

Reasonable premiums and easy of insuring my pet cat.

5
Reasonable premiums and easy of insuring my pet cat. Reviewed on: 4th October 2024

Easy to set up online,

5
Easy to set up online, excellent value for money Reviewed on: 4th October 2024

Best price for the cover I've chosen.

5
Best price for the cover I've chosen. I liked that they had multiple policies to suit all. They delivered the documents and checks within the time frame they said. Straight forward. Fingers crossed I don't need to claim but if I do, I feel confident in this company that all would be OK. Reviewed on: 4th October 2024

easy to deal with good price ***********************...

5
easy to deal with good price ********************************************************************************************************************************************************************************************* Reviewed on: 4th October 2024

Team were helpful when I finally got through but did...

4
Team were helpful when I finally got through but did have to wait 15 mins hense the 4 stars Reviewed on: 4th October 2024

Excellent pet insurance.

5
Excellent pet insurance. Quick and easy Reviewed on: 3rd October 2024

The team were helpful, not needed to claim yet

4
The team were helpful, not needed to claim yet Reviewed on: 1st October 2024

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