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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium Pet Insurance reviews (5994)

Review of the The Insurance Emporium, Pet Insurance:

Fab cover & service

5
Great customer service and excellent cover, never had problems with any claims Reviewed on: 12th October 2023

All new to this but was easy to set up and get my do...

3
All new to this but was easy to set up and get my documents for Ruby Reviewed on: 7th October 2024

Reasonable premiums and easy of insuring my pet cat.

5
Reasonable premiums and easy of insuring my pet cat. Reviewed on: 4th October 2024

Easy to set up online,

5
Easy to set up online, excellent value for money Reviewed on: 4th October 2024

Best price for the cover I've chosen.

5
Best price for the cover I've chosen. I liked that they had multiple policies to suit all. They delivered the documents and checks within the time frame they said. Straight forward. Fingers crossed I don't need to claim but if I do, I feel confident in this company that all would be OK. Reviewed on: 4th October 2024

easy to deal with good price ***********************...

5
easy to deal with good price ********************************************************************************************************************************************************************************************* Reviewed on: 4th October 2024

Team were helpful when I finally got through but did...

4
Team were helpful when I finally got through but did have to wait 15 mins hense the 4 stars Reviewed on: 4th October 2024

Excellent pet insurance.

5
Excellent pet insurance. Quick and easy Reviewed on: 3rd October 2024

The team were helpful, not needed to claim yet

4
The team were helpful, not needed to claim yet Reviewed on: 1st October 2024

Promo and efficient service

5
Very quick and competent settlement of a claim. Reviewed on: 30th September 2024

Have used them before

4
I have used The Insurance Emporium in the past so had no qualms about insuring my new dog. Stephanie was very knowledgable and helpful. Reviewed on: 27th September 2024

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