Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

View other The Insurance Emporium products

4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Brilliant would not use any other

Excellent service always there when needed Reviewed on: 21st August 2023

Horse insurance

I’ve been recommending the insurance emporium to others, the insurance cover is just as good as a popular leading brand. I have made a claim and the service was very good with prompt payment. Very good value too, I have the same cover for £68 a month , when I got a quote from another leading insurance company which was £145!! A month Reviewed on: 21st August 2023

Great service

We had some health issues with our pup and the claims process was simple and easy. Reassured that we have the right cover when needed. Reviewed on: 21st August 2023

They do care

We have all three dogs insured by The Insurance Emporium They were excellent when our Golden Retriever had Cancer and paid promptly for his treatment .We chose to insure our next two dogs with them .They are always there at the end of the phone . I recommend this company to everyone who asks Reviewed on: 21st August 2023

Successful, no fuss claim

After our cat hiked up a pretty hefty bill, I put in an insurance claim to The Insurance Emporium. The only thing I needed to do was fill in Willow's details and pass the form to my vet. I was informed what was happening, from having received my paperwork, to making a bank transfer of payment to the vet - the process was prompt, efficient and simple. I would like to offer my sincere thanks to The Insurance Emporium for taking the pressure away from what has been a difficult couple of months, knowing I could get Willow the treatment he needed with no additional worries about how to finance this. Reviewed on: 21st August 2023

Claim

Really good service when we had to make a claim. No delay in contacting them & settling our claim. Quick & efficient, Great service Reviewed on: 21st August 2023

No hassle claims

Pretty quick with sorting claims, have 3 dogs & would definitely recommend Reviewed on: 21st August 2023

Seamless!

Everything about the process was smooth and easy - and the cover is very comprehensive. Wouldn't hesitate to recommend. Reviewed on: 21st August 2023

Piece of mind

Having pet insurance gives you piece of mind. Over the years when I have needed Emporium they have always delivered that promise. No hesitation or quibble. They have paid my vet bills and made the process easy. I am very grateful to have them in my corner. Especially now with rising vet costs. Reviewed on: 21st August 2023

Help when we needed it!

Our Boston terrier was diagnosis’s with a brain condition at 12 months old and for the following two years until he had to finally be put to sleep found the customer services team to be very helpful, caring and always understanding. Thank you for your help! Needless to say twelve months on we now have a new dog and have used the insurance emporium again without hesitation. Reviewed on: 21st August 2023

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Pet Insurance
from E&L 3.50 from 5 reviews
Pet Insurance
from Petwise 3.01 from 18 reviews
Pet insurance
from Petgevity 4.09 from 274 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

The Insurance Emporium: Pet insurance reviews

100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review The Insurance Emporium: Pet insurance now

The Insurance Emporium Pet insurance reviews (5995)

Brilliant would not use any other

Horse insurance

Great service

They do care

Successful, no fuss claim

Claim

No hassle claims

Seamless!

Piece of mind

Help when we needed it!

Review The Insurance Emporium: Pet insurance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024