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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Compassionate

5
Customer services very easy to talk to and compassionate. Reviewed on: 20th August 2023
Samantha B's avatar
Samantha B

Ok

3
Okay insurance company price okay Reviewed on: 20th August 2023
Sofia Marques's avatar
Sofia Marques
Reply from The Insurance Emporium Good afternoon, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium Response date: 21st August 2023
The Insurance Emporium logo
The Insurance Emporium

Competitive company

5
Fortunately not had to claim for a while ..! However fantastic cover and competitive prices so I’ve no need to look anywhere else!! Reviewed on: 20th August 2023
Kate's avatar
Kate

Great cover

5
I've been with the insurance emporium for 6 years for my pet insurance. They are always easy to deal with and are great value for money. Reviewed on: 20th August 2023
michael walker's avatar
michael walker

Sensibly priced

5
I've got 3 dogs all insured with emporium. I wouldn't be able to afford insurance for them all with other company I've had quotes from. Luckily I've not had to make any claims so far but anything I've spoken to them about they have seemed friendly and helpful. I recommend them to anyone that asks me about pet insurance Reviewed on: 20th August 2023
Leanne Taylor's avatar
Leanne Taylor

Super Service

5
Great service, friendly and helpful staff. Reviewed on: 20th August 2023
Sean Robinson's avatar
Sean Robinson

BRILLIANT WHEN YOU CLAIM

5
I've been with Insurance Emporium for some years now. This year I have had to make a claim. They were so helpful and settle each bill quickly and without question or fuss. Reviewed on: 20th August 2023
Barry Clements's avatar
Barry Clements

Cat insurance

5
My cat fell ill with violent coughing. My vet couldn’t diagnose it and she had to be referred to an animal hospital. I was really worried about the costs but The Insurance Emporium rapidly paid up at each stage of treatment and gave me good advice about when and how to claim. It was such a relief at a worrying time. Thank you. Reviewed on: 20th August 2023
Dale Froude 's avatar
Dale Froude

The perfect insurance company

5
The insurance emporium really supported me when my horse was very sick and hospitalised for over a week. They paid my claim directly to my vets within 5 days and took all the stress off my shoulder, at such a difficult time. Reviewed on: 20th August 2023
Leah Hustwayte's avatar
Leah Hustwayte

Professional & compassionate

5
A kind and quick response when we lost our beloved family pet last year. I will be forever grateful for your compassionate and professional service. Reviewed on: 20th August 2023
Sally's avatar
Sally

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