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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Never needed to use but good price

4
Hard to give a review as we have never needed to claim, that is when you can tell if a company is any good. But very good price. Reviewed on: 20th August 2023
Ray's avatar
Ray

Very helpful

5
With the claim that we are going through at the moment with our horse seems to be going through smoothly. Reviewed on: 20th August 2023
Louise 's avatar
Louise

Excellent service quick payment will always recommend them

5
I had claim 4 times in 3 months always paid out over 12000 pounds just with a quick and easy form Excellent service And experience Reviewed on: 20th August 2023
David Jenkins 's avatar
David Jenkins

Great service

5
Raised a claim for our cat recently. The claim was settled quickly & easily without any fuss! Not one of the bigger insurers but one of the easiest to deal with…. Reviewed on: 20th August 2023
Rob Sutton's avatar
Rob Sutton

Outstanding, friendly service at great prices

5
Highly recommend The Insurance Emporium- we come back as regular customers because of the outstanding, friendly service at great, competitive prices Reviewed on: 20th August 2023
Stagecoach Trowbridge and Frome's avatar
Stagecoach Trowbridge and Frome

Excellent value for money

5
Easy to use excellent value for money Reviewed on: 20th August 2023
Margaret Veitch's avatar
Margaret Veitch

Excellent service

5
Helpful knowledgeable staff,good prices Reviewed on: 20th August 2023
Lesley's avatar
Lesley

Great service

5
With 2 aging dogs, The Insurance Emporium is still the best value and lowest price out of any other company I approached. I've now been with them around 6 or 7 years. Anytime I've needed to contact a representative, they have been more than helpful and friendly. Reviewed on: 20th August 2023
Andrew Mackle's avatar
Andrew Mackle

Fantastic!!!!!!

5
Fantastic!!! Excellent customer service.Cheap……and the list goes on… Reviewed on: 20th August 2023
Jerry Mitchell's avatar
Jerry Mitchell

Great customer service

5
Very helpful staff, paid promptly when I made a claim. Reviewed on: 20th August 2023
Wendy B's avatar
Wendy B

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