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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Cat Friendly

Have had 3 cats with this company and they have been there when i needed any help Reviewed on: 20th August 2023

Efficient

Great insurance provider and competitive rate Reviewed on: 20th August 2023

Easy!

Always covered my pets vets fees with ease! Reviewed on: 20th August 2023

Epitome

The Insurance Emporium have been the epitome of pet insurance. Their service is prompt in respect of claims and enquiries. They are also very fair. Reviewed on: 20th August 2023

Horse Insurance

Perfect experience. Quotes were competitive and claims paid. Reviewed on: 20th August 2023

Great service

Easy to claim and Quick to process claim Reviewed on: 20th August 2023

Pet Insurance

Excellent service and competitive quotes Reviewed on: 20th August 2023

Purrfect pet insurance

I’ve often had to call in relation to one of my three pets all insured by insurance emporium and find the customer service exceptional. So friendly, so polite and understanding. No issue with premiums and if they have ever increased I’ve always found it to be minimal amount. Reviewed on: 20th August 2023

Pet insurance

Great company never had any bother with clains paid out straight away when I had my previous dog and she had a few issues . Now I've got a new dog and would go to any other company mthly payments are so reasonable and I can choose how much I want to insure my pet definitely recommend. Reviewed on: 20th August 2023

Perfect for a poorly pet

Insured my dog from a new puppy, at six months started having seizures, tested and now permanently medicated. Amazing help from Emporium, always there to answer questions and prompt payment of (regular) claims. Also no huge hike with permanent condition. Cannot recommend enough Reviewed on: 20th August 2023

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