Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.72
Based on 5,996 reviews, last reviewed 6th Sep 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026
JD's avatar
JD
Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The Insurance Emporium Pet insurance reviews (5996)

Very quick response - no quibble pay out

5
My dog had a lump removed - proved to be cancerous - the company paid quickly so didn't add to my worries at this time Reviewed on: 24th September 2022
penelope brockhurst's avatar
penelope brockhurst

Great Value, good service

5
Easy to sign up, great value, comprehensive cover, good customer service Reviewed on: 24th September 2022
Geoff's avatar
Geoff

very helpful service

5
Easy to understand and quick to settle claims. very helpful on telephone support Reviewed on: 24th September 2022
marigold's avatar
marigold

Reasonable, accessible and friendly

5
Compared to some the Insurance Emporium is reasonable and affordable. Friendly and helpful staff if you have to contact by phone. Reviewed on: 24th September 2022
Ann Dean's avatar
Ann Dean

very good insurance

5
No problems at all, have been with the insurance emporium years and years now. the very best for reliable pet insurance :) Reviewed on: 24th September 2022
Hannah Brafield's avatar
Hannah Brafield

Finally a reasonable insurer!

5
We had a big claim when our young dog ate grapes and the Emporium paid out, covering the huge vet bill with no problems. I was dreading the premium renewal but it wasn't nearly as bad as I thought and so they have in me a loyal customer! Reviewed on: 24th September 2022
Rosie's avatar
Rosie

Excellent service

5
Always helpful. I have five horses insured and have never had any issues in the past 4 years would highly recommend. Reviewed on: 24th September 2022
emmawalters26@yahoo.co.uk's avatar
[email protected]

One less worry

5
Had a poorly cat and it was an extra stress with vet bills. Quick and simple support from The Insurance Emporium made it one worry. Reviewed on: 24th September 2022
Sacha's avatar
Sacha

I wish a insurance companies were like this

5
Been with the emporium for 3 years now, increasing from one to three cats covered (so voting with my wallet). Clear policies, clear language, excellent (I mean really excellent) phone advisors who are easy to get through to (major bonus in these everlasting call queue times) and very competitive pricing that doesn't suddenly take a big leap upwards at renewal. These people have simply got pet insurance right. Reviewed on: 24th September 2022
Guy Mellor's avatar
Guy Mellor

Great company

5
Always willing to help and prices are competitive Reviewed on: 24th September 2022
Pauline dillon's avatar
Pauline dillon

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill