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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Quick and easy no long survey just really straightforward even for me

Easy set out great website that answers all questions just great Reviewed on: 31st August 2020

Great service

Never had an issue with them. Very helpful and great prices Reviewed on: 31st August 2020

Insurance

The emporium are easy to contact, they are a good price for my dogs insurance, I no if my dog needs expensive treatment I have no worry’s about finding the money Reviewed on: 30th August 2020

Flawless

I have used the insurance emporium for three of my 4 cats. Unfortunately we lost one and even then received a letter of sympathy. Great customer service, no quibble with claims and resolved really quickly. Excellent very happy I chose the insurance emporium Reviewed on: 30th August 2020

Straightforward

Straight forward, no fuss to set up. Happy Reviewed on: 30th August 2020

Good prices

Very competitive prices. I cant really tell how good they are as I have not had any claim. Reviewed on: 30th August 2020

Pet safety in the touch of a button

reliable Efficient Friendly 5 star quality Cost effective Reviewed on: 30th August 2020

Competitive Price & Peace of Mind

I have faith that the Insurance Emporium will be there to help when I need them. They offer a full range of cover to suit most budgets and gives me peace of mind. Thank you. Reviewed on: 30th August 2020

V happy

Insurance emporium have paid out quickly and without did reach time I have needed then to. I have also received excellent treatment from start at their call centres each time I have rung Reviewed on: 30th August 2020

Reassuring Insurance

Both of my cats ( a bluepoint Siamese mum and her half- Siamese son ) have always been insured however, I have never made any claims. Now “ out of the blue ‘ the son started to lose weight and slowly showed signs of muscle wastage and lethargy . He was subsequently diagnosed after many tests with Diabetes Mellitus and is now on a course of insulin which it is hoped will regulate his glucose levels. Throughout I have found the members of the team at The Insurance Emporium helpful caring and informative and now I’m reassured that the first payment for my cat’s treatment is about to be paid into my account and again, I am reassured that my Insurance will be there as my cat goes through this challenging treatment period. Thankyou to all for your continued support it has been really appreciated. Reviewed on: 30th August 2020

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