Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.72
Based on 5,995 reviews, last reviewed 6th Sep 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026
JD's avatar
JD
Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The Insurance Emporium Pet insurance reviews (5995)

Emporium - Fast and Efficient!

5
Easy communication. An uncomplicated and quick payout. It made a stressful time for us so much easier. Thank you Emporium Reviewed on: 6th August 2020
Angie's avatar
Angie

Fast, professional and friendly service

5
Really impressed with how quickly and efficiently my claim was dealt with even though in two parts due to dog needing vet hospital following his emergency operation. Reviewed on: 6th August 2020
Beer Michelle's avatar
Beer Michelle

Fudgemeister cured

5
Our Labrador had developed a Lump on his leg and had it removed. Did not get all money back but very pleased with overall result . Reviewed on: 5th August 2020
Wayne's avatar
Wayne

Includes mature cats

5
As if by magic! Absolutely delighted and great piece of mind to know that my darling cat is now insured at the golden age of 12! Thanks Insurance Emporium! Reviewed on: 5th August 2020
Linda's avatar
Linda

Fantastic

5
Great service, insured both my pets. Easy to use website Reviewed on: 5th August 2020
Josie longhurst's avatar
Josie longhurst

Hassle free claims

5
I have had to claim on two separate occasions in the last year, one for each of my cats. Both times the forms have been short and straightforward to complete and once sent off, an acknowledgment is received and then a letter confirming how much will be paid with a breakdown, all very helpful and clear. I will continue to insure my remaining cat with Insurance Emporium and I am grateful for a simple claims process at what is often a difficult time. Reviewed on: 5th August 2020
Kate Winnett's avatar
Kate Winnett

Competitive prices

5
Looking to renew my pet insurance I came across insurance emporium who gave me good cover at a reasonable price and dealt with my queries straight away very happy Reviewed on: 5th August 2020
Christine Nestor 's avatar
Christine Nestor

Claims process was first class, would have given the recommend to friends more stars however premiums are now uncompetitive

4
Having had to make a claim I have found the claims process first class, very quick and professional response time. Unfortunately despite having not had to claim in previous years the renewal premiums are now not very competitive which is a shame. Reviewed on: 5th August 2020
Steve Harris's avatar
Steve Harris

Amazing company, so helpful and cost is great for all cover

5
My daughter is the horse rider in question, she has scoliosis, this company has been very supportive and helpful within getting her covered to enjoy her riding hobbie. So very grateful to the person who helped Reviewed on: 5th August 2020
J brown's avatar
J brown

Quick efficient service

5
Claim was processed quickly and efficiently Reviewed on: 5th August 2020
Lisa's avatar
Lisa

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill