Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

View other The Insurance Emporium products

4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Just the job

A very simple easy process to make sure they offer you the best insurance cover for your pet at a very reasonable price Reviewed on: 31st July 2020

Excellent Service from Emporium

Emporium were friendly and helpful from beginning to end. Explaining everything we wanted with respect and professional manner Reviewed on: 31st July 2020

Fantastic service

They were amazing when my cat got sick and I had only recently insured my cat with them. Paid bills promptly and full amount Reviewed on: 31st July 2020

Excellent cover at an affordable cost .

Used E&L as they were then for many years and always found them fair and honest to deal with. Affordable cover for excellent cover for my pet cat. Reviewed on: 31st July 2020

fantastic service

Great insurance, fantastic service and always on hand to help Reviewed on: 31st July 2020

pet insurance

very helpful amazing customer experience Reviewed on: 31st July 2020

Great customer services

You always get a quick response, very helpful Reviewed on: 31st July 2020

Always competitive, excellent customer service

I've been using The Insurance Emporium for several years and they always offer excellent benefits for a very reasonable premium. This year when the dog was ill during Covid and I was away to help a friend, their agents made it simple to hand over the day to day handling to my husband and supported us through every stage. Reviewed on: 31st July 2020

Best pet insurance I have ever had

Very easy to communicate with them and very quick to pay you in case you claim for your pet. I recommend them 100%. Reviewed on: 31st July 2020

Great customer service

Helpful, easy service provided by professional and knowledgeable staff. Thank you Reviewed on: 31st July 2020

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from ManyPets 4.73 from 13423 reviews
Home emergency cover
from coverbaloo 0.00 from 0 reviews
Pet insurance
from Animal Friends 4.46 from 645 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.86 from 359 reviews
Specialist Insurance
from The Insurance Emporium 4.66 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.62 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub