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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

good

they are good and know what they are doing Reviewed on: 31st July 2020

Puppy protection

I contacted my home and car insurance provider for a quote to ensure our beautiful cavapoo puppy early 2020 and was astonished how expensive they were. One quick call to the insurance imporioum and I got a better level of cover for a fraction of the price! Me and Hockley (out now 8 month puppy) are very happy , Reviewed on: 31st July 2020

Great pet insurance at a competitive price

Been with The Insurance Emporium for some years now and have found them to be a good company offering pet insurance at a very competitive price for the cover provided Reviewed on: 31st July 2020

Horse insurance cover

When I got my renewal from my previous insurer it came in at £53.00 per month, I received a quote from The insurance emporium and they were able to cover my Horse, plus her tack (which wasn't covered on the last policy) for Just £28.00 per month, with £2000 more in vet bills cover....amazing!!! and the staff were so polite and professional! Reviewed on: 31st July 2020

Quick response & easy to understand

I’ve logged few claims for my elderly cats in the past few years and have always had a clear and quick response from the insurance. I highly recommend The Insurance Emporium. Reviewed on: 31st July 2020

Healthy pets

Happy with the service and care given Reviewed on: 31st July 2020

Friendly and straight forward

Clear and straight forward information, competitively priced within the market Reviewed on: 31st July 2020

Friendly, efficient & helpful

I’ve had occasion to use The Insurance Emporium for a claim I had to make for my dog, and have always found them to be helpful, efficient, good at communicating information and very friendly & polite whenever I’ve had cause to speak to them. The policy documents are clear, the cost very reasonable and I can not recommend them enough. Reviewed on: 31st July 2020

Straightforward

Easy to see what plan is best for you on their website and set up. Great price and cover choices. Reviewed on: 31st July 2020

satisfactory

over all a very good but need to know that not everyone is vet trained. Reviewed on: 31st July 2020

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