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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Excellent service!

Excellent service and quick refunds - Thankyou! Reviewed on: 31st July 2020

The Insurance Emporium - Brilliant

The Insurance Emporium have been very easy to deal with and their prices are very competitive. Reviewed on: 31st July 2020

Great value and service

I insure both my dogs with Emporium, they are very helpful even during lockdown. Very competitive on price too. Reviewed on: 31st July 2020

Very Pleased

Over all a very good experience, Very helpful Reviewed on: 31st July 2020

Claim procedure

Had to recently make a claim and spoke to Sean who was very helpful, friendly and knowledgeable towards my request. Made the whole experience stress free and easy Reviewed on: 31st July 2020

Great insurance team easy to deal with straight forward and helpful

My dog Luna, beagle cross poodle managed to get herself into mischief, which sadly resulted in her needing urgent medical care and treatment. this was extremely stressful. emporium team was so helpful which was a blessing as at the time I was so anxious and worried Luna fully recovered from her disastrous adventures and working with Emporium animal insurance team was all smooth running , Big Thank you to you all Reviewed on: 31st July 2020

Very comPETitive rates

I have good experience in using The Insurance Emporium for Pet Insurance Reviewed on: 31st July 2020

Excellent VFM

Excellent VFM. Can't be beaten. Reviewed on: 31st July 2020

Great customer and pet care

Always happy to help and able to provide good advice. A no brainer as far as pet insurance goes. Reviewed on: 31st July 2020

Excellent service

Just switch insurance company to The insurance Emporium- I how have better cover for less money- so far so good Reviewed on: 31st July 2020

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