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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Happy to Recommend

I used to be loyal to another pet insurance provider, by costs rose year on year as my dogs grew older. As soon as they were over 9yrs old, The costs were so high that We were driven to look elsewhere. The Insurance Emporium was recommended by friends and their prices for older dogs were excellent. You never want to have to claim, but when one dog fell ill, making an online claim was quick and easy, and they paid promptly without the need to question or confirm details. We were very impressed and are happy to recommend pet insurance from them. Reviewed on: 30th July 2020

Transparent and competitive

Compared to the pet insurance I was offered via the cat rescue home, The Insurance Emporium costs and cover outdo it. The ease of taking out a policy and the user friendly web site convinced me to insure with them. Reviewed on: 30th July 2020

Expedient and understanding

When my pony was suddenly and inexplicably I’ll, followed by losing her on the operating table, my claim was dealt with sympathetically and as quickly as possible. Which was appreciated. Reviewed on: 30th July 2020

Fantastic value for money

I was looking for a reasonably priced insurance company for my lovely pony. The insurance emporium caters for all your individual needs at an affordable price giving me peace of mind that my precious pony is covered in case of emergency. Reviewed on: 30th July 2020

Quick response and clear terms

I have two dogs insured with insurance emporium , I have the bronze package and have made claims which have been dealt with quickly and to my satisfaction . Very pleased with them. Reviewed on: 30th July 2020

Reliable, straightforward, supportive service!

With three dogs insured requiring differing levels of cover at the most unexpected of times, worrying about the insurance policy has never been an issue!! We are confident the cover is 5*, the process is efficient and straightforward meaning most importantly our time can be spent worrying about our furry family members!! Reviewed on: 30th July 2020

Easy Trustworthy and great price.

Insured all 3 of my dogs, got a great price with 5 star cover. Reviewed on: 30th July 2020

"THE BEST OF SO MANY "

Easy to join very fair and trustworthy makes me comfortable my pet will get the best health care if ever we need you Reviewed on: 30th July 2020

Straightforward

Straightforward insurance company, Great easy good value Reviewed on: 30th July 2020

Reliable insurance cover

Had a super dog diagnosed with CKD at a very young age, every step of the way with tests, treatment and hospital visits Emporium covered the claims. Reviewed on: 30th July 2020

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