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The Insurance Emporium: Pet insurance reviews

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4.84
Based on 5,995 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

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The Insurance Emporium Pet insurance reviews (5995)

Transparent and competitive

5
Compared to the pet insurance I was offered via the cat rescue home, The Insurance Emporium costs and cover outdo it. The ease of taking out a policy and the user friendly web site convinced me to insure with them. Reviewed on: 30th July 2020
Kevin Waite's avatar
Kevin Waite

Expedient and understanding

5
When my pony was suddenly and inexplicably I’ll, followed by losing her on the operating table, my claim was dealt with sympathetically and as quickly as possible. Which was appreciated. Reviewed on: 30th July 2020
Mel's avatar
Mel

Fantastic value for money

5
I was looking for a reasonably priced insurance company for my lovely pony. The insurance emporium caters for all your individual needs at an affordable price giving me peace of mind that my precious pony is covered in case of emergency. Reviewed on: 30th July 2020
Hayley Pope's avatar
Hayley Pope

Quick response and clear terms

5
I have two dogs insured with insurance emporium , I have the bronze package and have made claims which have been dealt with quickly and to my satisfaction . Very pleased with them. Reviewed on: 30th July 2020
Karen wilkey's avatar
Karen wilkey

Reliable, straightforward, supportive service!

5
With three dogs insured requiring differing levels of cover at the most unexpected of times, worrying about the insurance policy has never been an issue!! We are confident the cover is 5*, the process is efficient and straightforward meaning most importantly our time can be spent worrying about our furry family members!! Reviewed on: 30th July 2020
Kat's avatar
Kat

Easy Trustworthy and great price.

5
Insured all 3 of my dogs, got a great price with 5 star cover. Reviewed on: 30th July 2020
Steve 's avatar
Steve

"THE BEST OF SO MANY "

5
Easy to join very fair and trustworthy makes me comfortable my pet will get the best health care if ever we need you Reviewed on: 30th July 2020
Brenda powell's avatar
Brenda powell

Straightforward

5
Straightforward insurance company, Great easy good value Reviewed on: 30th July 2020
242jane's avatar
242jane

Reliable insurance cover

5
Had a super dog diagnosed with CKD at a very young age, every step of the way with tests, treatment and hospital visits Emporium covered the claims. Reviewed on: 30th July 2020
Sarah Head's avatar
Sarah Head

Excellent company.

5
Very helpful, will definitely use this provider again! Reviewed on: 30th July 2020
Lottie Smith's avatar
Lottie Smith

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