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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Very helpful

Very helpful staff when I called up and had an issue with payment they resolved it straight away Reviewed on: 30th July 2020

Moggies best friend

Super pet insurance cover at fair prices Good all round communication Excellent range of cover available Reviewed on: 30th July 2020

Great value, great service

Very user friendly website, good clear options and competitive pricing. Would recommend to friends and family. Reviewed on: 30th July 2020

Fantastic service

I would highly recommend this pet insurer . It’s exactly what it says it is. Lovely customer service and fantastic response. No problem with claiming . Great choice of policies Reviewed on: 30th July 2020

Great

Always been happy with their service Reviewed on: 30th July 2020

Absolutely recommend

Not hot a bad thing to say about this company. They've always treated my well when I've had questions or claimed. I have recommended them to friends and family too. Reviewed on: 30th July 2020

Outstanding

My dog has suffered a major illness recently and a separate injury which has been really stressful. The Insurance Emporium have been amazing and sorted out my claims within a few days. Definitely the best pet insurance company I’ve ever dealt with. Reviewed on: 30th July 2020

Excellent customer service

Whenever I have needed to put a claim in for my horse, the insurance emporium have dealt with this in a timely manner and no fuss. Perfect customer service when dealing with a stressful time Reviewed on: 30th July 2020

Reliable and friendly pet insurance

Very happy with service provided Reviewed on: 30th July 2020

Fab

Very good communication and fab low prices! Reviewed on: 30th July 2020

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