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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great value, great service

Very user friendly website, good clear options and competitive pricing. Would recommend to friends and family. Reviewed on: 30th July 2020

Fantastic service

I would highly recommend this pet insurer . It’s exactly what it says it is. Lovely customer service and fantastic response. No problem with claiming . Great choice of policies Reviewed on: 30th July 2020

Great

Always been happy with their service Reviewed on: 30th July 2020

Absolutely recommend

Not hot a bad thing to say about this company. They've always treated my well when I've had questions or claimed. I have recommended them to friends and family too. Reviewed on: 30th July 2020

Outstanding

My dog has suffered a major illness recently and a separate injury which has been really stressful. The Insurance Emporium have been amazing and sorted out my claims within a few days. Definitely the best pet insurance company I’ve ever dealt with. Reviewed on: 30th July 2020

Excellent customer service

Whenever I have needed to put a claim in for my horse, the insurance emporium have dealt with this in a timely manner and no fuss. Perfect customer service when dealing with a stressful time Reviewed on: 30th July 2020

Reliable and friendly pet insurance

Very happy with service provided Reviewed on: 30th July 2020

Fab

Very good communication and fab low prices! Reviewed on: 30th July 2020

Easy and straight forward

Easy to set up, staff lovely to deal with and claim wasn't any hassle. No complaints Reviewed on: 30th July 2020

Excellent value for money

I’ve saved over £300 by changing to pets emporium. Excellent service and peace of mind as everything is covered. Reviewed on: 30th July 2020

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