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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.79 (5994 reviews)

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4.79

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Excellent Cover For Pets

I would recommend The Insurance Emporium to anyone who is looking for pet cover at a competitive price and safe mind knowing your pet is protected. Reviewed on: 30th July 2020

So simple

Easy to set up online then I called and spoke to an advisor that was so knowledgeable and helpful who made a few adjustments for me explained everything and of course the price was great too Reviewed on: 30th July 2020

Fast efficient service from Pet Emporium

The website is simply presented and easy to navigate and the support of well informed pet emporium staff made the whole process less painful. Having a poorly pet is so stressful anyway, a big thank you to Pet Emporium for helping me through a difficult time by providing excellent service and walking me through the process step by step. Thankfully my pet is now recovered fully. Would not hesitate to recommend. Thank you Pet Emporium. Reviewed on: 30th July 2020

Genuinely helpful

This is the only pet insurer I've felt has supported me and my four-legged family when we've needed it. Reviewed on: 30th July 2020

Straightforward, no hassle claims

Could not have asked for more when my cat needed help. No fuss, no nonsense, all taken care of. Exactly the service I needed when I was dealing with the stress. Reviewed on: 30th July 2020

Best price first time.

I’ve been with them for 3 years now with one dog and there service has always been excellent, questions always answered immediately, website and online portal really easy to use and the quotations are always reasonable for the level of cover provided. Reviewed on: 30th July 2020

Reliable pet insurance

Pet insurance you can trust. I’ve had to claim several times and they’ve paid out swiftly. They even allow the vets to directly invoice thus not worrying to find the money upfront. Reviewed on: 30th July 2020

Excellent speedy service

Quick and easy quote and simple to buy online. All very straightforward and still the cheapest around at renewal. Reviewed on: 30th July 2020

Super fast and efficient

The representative was very compassionate about the circumstances and the bill was settled very quickly after a couple of clarification questions. Thank you. Reviewed on: 30th July 2020

Paid out my claim with no issues

Losing a pet is hard. The insurance emporium paid out my claim and made the process stress free Reviewed on: 30th July 2020

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