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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Oet insurance claim

5
Excellent company no quibble All done online excellent service Reviewed on: 17th July 2019

Brilliant efficient and friendly

5
Very knowledgable staff and friendly they know what you’re needs are as you explain and they have the knowledge to assist to what you need Reviewed on: 17th July 2019

Easy

5
Easy application and payment received straight away Reviewed on: 17th July 2019

THE BEST PET INSURANCE COMPANY THERE IS!!!!

5
Excellent Customer Service. Very helpful and friendly staff. My payment was received within 5 working days of registering my claim. Couldn't recommend Insurance Emporium highly enough. Thank you!!!! Reviewed on: 17th July 2019

Efficient, friendly, compassionate

5
When my cat, Luna had to be put to sleep aged just two, it was devastating news for our family. My claim was handled quickly, efficiently and with great kindness. It really helped not to have any further stress at that sad time. I recommend this company wholeheartedly. Reviewed on: 17th July 2019

Really easy to deal with great price

5
They have always dealt with claims very smoothly and they are the best value for the cover I want for my pets Reviewed on: 17th July 2019

Great experience

5
We are impressed with the level of customer service and how fast, efficient and helpful everyone is. Definitely will recommend in the future to our friends and family. Reviewed on: 17th July 2019

Brilliant

5
Great policy, covers for exactly what we need and when making a claim it was very easy and Hassel free Reviewed on: 16th July 2019

Fabulous stress-free service.

5
Claims have been straight forward, stress-free and with a quick response and payment as The Insurance Emporium dealt directly with our vet. Communication has been excellent throughout and incredibly sympathetic during the recent treatment and demise of our much loved dog. Provided their charges remain competitive, The Insurance Emporium will be our first choice if we get another pet. Reviewed on: 16th July 2019

kept informed throughout

4
Makes a nice change to have an insurance company who has your interest at heart instead of putting obstacles in the way. No complaints Reviewed on: 16th July 2019

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