Smart Money People Logo
Share this page
Link copied

The People's Pension: Workplace Pensions reviews

View other The People's Pension products
1.93
Based on 43 reviews, last reviewed 15th Sep 2024
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
21%
4 star
See only 4 star reviews
0%
See only 3 star reviews
2%
See only 2 star reviews
7%
See only 1 star reviews
70%

Latest highest rating:

5

Dependable, trustworthy, and efficient. Dependable, trustworthy, and efficient. Reviewed on: 4th September 2024
Nana Adomako 's avatar
Nana Adomako

Latest lowest rating:

1

The company is total garbage and scams you of your m... The company is total garbage and scams you of your money. Keep away!!! Reviewed on: 15th September 2024
DeniS's avatar
DeniS
Read all reviews Write a review

About this product

Read or write The People’s Pension workplace pensions reviews from the Smart Money People community. if you're considering using The People’s Pension, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a The People’s Pension workplace pensions customer in the past? Write a review today and help others!

Review The People's Pension: Workplace Pensions now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The People's Pension Workplace Pensions reviews (43)

The company is total garbage and scams you of your m...

1
The company is total garbage and scams you of your money. Keep away!!! Reviewed on: 15th September 2024
DeniS's avatar
DeniS

Dependable, trustworthy, and efficient.

5
Dependable, trustworthy, and efficient. Reviewed on: 4th September 2024
Nana Adomako 's avatar
Nana Adomako

My experience was pretty much good with the people p...

5
My experience was pretty much good with the people pension service provider delivery service Reviewed on: 4th September 2024
Abdul Sesay 's avatar
Abdul Sesay

good customer service

5
I had a few doubts and they were very easy going and explained me everything Reviewed on: 23rd August 2024
mariela ritchie's avatar
mariela ritchie

Great company

5
Easy to access, easy to understand where your money is, how much you have saved and the future projections. Reviewed on: 23rd August 2024
Viky's avatar
Viky

Awful at paying out

1
I turned 55 in April.Applied for my small pot pension to pay for my wife to have foot surgery to alleviate her pain.I provided every document that was requested.Delays followed.Finally I was messaged to contact an 0300 telephone number.Except it doesn't work from Ireland.The UK open university 0300 does ,so clearly it's people's partnership have the problem.Thanfully my sister works in the industry and she found 01293 586666.I called and spoke to reception.She tried to transfer me to the small pots team ,before coming back and saying thry would not speak to me but wanted me to answer questions such as ,am I really me ,and was I taking my smallpot of my own free will.Bu****"it basically. They then waited twenty more working days and paid out with no further communication.No email or nothing.I can no longer get onto the portal either.I was paid out about 5 percent less than my illustration when I first requested my smallpot 3 months earlier.So I've seen the typical people's partnership response asking people to email them on this website.So my response is you have my details ,why don't you email me and I will take twenty working days to reply to you.Robert Cave Date of experience: 18 July 2024 Reviewed on: 19th July 2024
Rob c's avatar
Rob c

Awful customer service

1
They are a nightmare to deal with. If you ever need help with anything, they usually take at least a week to even reply. When they do reply, they just come with more problems than solutions. It never feels like you're actually communicating with a human, but rather, just someone copying/pasting responses. Even simple things like setting up individual payments are incredibly difficult to set up with them. If I can't trust them with simple tasks or to communicate with me when I need help, I can't trust them with my money. Reviewed on: 17th July 2024
Matt's avatar
Matt

Great pension scheme.

5
Great pension scheme. Would recommend Reviewed on: 23rd May 2024
Marina 's avatar
Marina

Nightmare experience.

1
Nightmare experience. Can’t even get a refund which I was legally entitled to Reviewed on: 15th March 2024
Ioannis N's avatar
Ioannis N

I have opted out from my pension in October trying t...

1
I have opted out from my pension in October trying to get my money is a total nightmare phone every day ridiculous way they use excuses still nothing Reviewed on: 3rd March 2024
Sandra mccort 's avatar
Sandra mccort

Review The People's Pension: Workplace Pensions now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill