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The People's Pension: Workplace Pensions reviews

3.47
Based on 55 reviews, last reviewed 16th Jul 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
25%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
5%
See only 1 star reviews
64%

Latest highest rating:

5

My exprience with people penson was excellent, the k... My exprience with people penson was excellent, the keep updated me about new opportunities. I am glad and happy to stay with people penson. Reviewed on: 16th July 2026
Abdul Sesay 's avatar
Abdul Sesay

Latest lowest rating:

1

Arrogant and uncaring customer service, please train... Arrogant and uncaring customer service, please train your staff with the knowledge they need to provide customers with the help they need . I opted ou... Read more Reviewed on: 8th October 2025
mandy lamb's avatar
mandy lamb

About this product

Read or write The People’s Pension workplace pensions reviews from the Smart Money People community. if you're considering using The People’s Pension, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a The People’s Pension workplace pensions customer in the past? Write a review today and help others!

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The People's Pension Workplace Pensions reviews (55)

Looks after your pension

5
As this is my workplace pension provider, I did not get any choice in what it would be but I am thoroughly impressed with them. They're head and shoulders above some of the others I've had to use. Their website is intuitive and easy to use, the glidepaths are tailored to you and so far they have managed my money extremely well with significant returns for my investments. You're also able to change how your money is invested and other details yourself online without having to phone anyone up or go to a meeting which is always a plus. They do however also offer more hands on support if that's what you're after. Reviewed on: 17th January 2022
Reply from The People's Pension We hugely appreciate you taking the time to give us feedback and leaving such a positive review. Offering the best service, we can, is our top priority and to have it validated by our members is really rewarding. The People’s Pension is an authorised master trust. It’s recognised and approved by The Pensions Regulator and robustly run and governed with members’ best interests at heart, by independent trustees. Thank you again and we hope you have a lovely day. Response date: 19th July 2022
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The People's Pension

Impossible to withdraw funds

2
Despite repeated contact the People's Pension keep saying ' wait 7-10 days'. this is a song they sing and it has no meaning as it has not happened 3 times and they no longer bother to answer emails. I am actually doubting the financial stability of this company now and suspect that they will go into liquidation leaving people high and dry. I wish I could say something positive about them having been enrolled in their scheme but I cannot find anything good. Definitely buyer beware. Reviewed on: 4th December 2021

Did not opt-out

1
I called two Months ago to opt-out and hopping that money for first month will be brought back, but now they toom money even for second month which they not giving back money neither for both months. Never will use again and will not recommend to others Reviewed on: 27th October 2021

Not a good company to deal with

1
Good luck with trying to get your pension pot from People’s Pension ! I’ve been trying for 2 weeks just to get it started ! No communication at all ! I’ve sent emails and phone calls and on there website messages ! Nothing at all this morning got a email asking when is best time to phone to resolve the matter! Guess what no phone call I think you need to take legal action to get your pension ! Totally unprofessional !!! Stay clear and if enrolling by your company get out asp ! Reviewed on: 23rd January 2020

TRUST IT

5
THIS IS THE PERFECT COMPANY FOR YOUR PENSION SAVINGS. EASY AND RELIABLE Reviewed on: 22nd May 2018

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