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thisbank (formerly JN Bank): Fixed term savings reviews

Name: Fixed term savings
Rating: 4.65 (191 reviews)

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4.65

Based on 191 reviews, last reviewed 21st May 2026

4200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

11%

3 star

2 star

Latest highest rating:

5

Yes that every time I ring up every is extremely hel... Yes that every time I ring up every is extremely helpful straightforward don’t seem to have any problems long may continue Reviewed on: 21st May 2026

Latest lowest rating:

1

Dreadful service I sent a payment which isn't showing in my account. When telephoning the system says the wait time is two minutes. This message is repeated every two ... Read more Reviewed on: 20th November 2023

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About this product

A thisbank fixed term savings account can be opened with £100.

You can choose from fixed interest rates for between one and five years. A thisbank fixed term savings account helps you grow your money with a higher interest rate, as long as you’re happy to lock it away for the set period.

thisbank fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Fixed term savings reviews (191)

Yes that every time I ring up every is extremely hel...

Yes that every time I ring up every is extremely helpful straightforward don’t seem to have any problems long may continue Reviewed on: 21st May 2026

Very good overall products & service.

Very good overall products & service. Reviewed on: 20th May 2026

Great interest rates, and secure bank to invest with.

Great interest rates, and secure bank to invest with. Reviewed on: 19th May 2026

Great customer service at This Bank

Always get to speak to a real person and I appreciate the service. Great interest rates. Reviewed on: 18th May 2026

Reply from thisbank (formerly JN Bank) Thanks, Rita F! We love speaking with our customers too Response date: 19th May 2026

Good precise and easy to access account

Good precise and easy to access account Reviewed on: 11th May 2026

Great customer service, quite responsive.

Great customer service, quite responsive. Good saving rates before, more than market average, now more average rates. Reviewed on: 8th May 2026

Reply from thisbank (formerly JN Bank) Thanks for leaving a review, Komal! Happy to hear our customer service is top tier - keep an eye out for exciting new products Response date: 18th May 2026

Overall good.

Overall good. Competitive rates and easy to access platform Reviewed on: 7th May 2026

Easy to set up and staff very polite and helpful whe...

Easy to set up and staff very polite and helpful when contacted Reviewed on: 5th May 2026

Effortless, secure, user friendly and excellent rate

Effortless, secure, user friendly and excellent rate Reviewed on: 4th May 2026

Easy access to ThisBank

Very easy to set up and review. Good customer service during name change. New APP provided. Reviewed on: 1st May 2026

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