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thisbank : Fixed term savings reviews

Name: Fixed term savings
Rating: 4.58 (208 reviews)

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4.58

Based on 208 reviews, last reviewed 20th Jul 2026

4% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

2 star

Latest highest rating:

4

Gives a simple and clear online banking interface Gives a simple and clear online banking interface Reviewed on: 20th July 2026

Latest lowest rating:

1

Dont Bother far too nosey. Tried to open account with existing savings. Had to provide a statement showing existing money byt this wasn't good enough I had to prove where it cam... Read more Reviewed on: 24th June 2026

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About this product

A thisbank fixed term savings account can be opened with £100.

You can choose from fixed interest rates for between one and five years. A thisbank fixed term savings account helps you grow your money with a higher interest rate, as long as you’re happy to lock it away for the set period.

thisbank fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank Fixed term savings reviews (208)

Very easy to set up and use.

Very easy to set up and use. Good interest rate too. Reviewed on: 15th April 2026

Reply from thisbank Thanks for the great feedback, Dave! Response date: 15th June 2026

Excellent rates, fast customer service.

Excellent rates, fast customer service. Reviewed on: 15th April 2026

Reply from thisbank Nice to hear the service has been quick and the rates are delivering value. Thanks for sharing, Pod H Response date: 15th June 2026

Easy to set up an account

Easy to set up an account, good rate of interest Reviewed on: 15th April 2026

A good experience and rate!

A good experience and rate! No issues and happy to recommend! Reviewed on: 15th April 2026

an exercise too far

I feel the whole name change thing was an unnecessary exercise. As it was ok before. And still saying formally jn bank. So why even bother with the name change? Reviewed on: 15th April 2026

Reply from thisbank Thanks for sharing your thoughts, Neil! We really appreciate you taking the time to leave a review. Our relaunch was more than a name change - it included a new app, online banking experience, a redesigned website, and a range of behind-the-scenes improvements to create a more modern banking experience for our customers. We know the new brand won’t be for everyone right away, and that’s ok! But to give you some extra context, we chose the name “thisbank” to keep things simple and clearly focused on what we do. Thanks again for your feedback - it’s genuinely valued Response date: 16th April 2026

I set up an account for a fixed term and have had a...

I set up an account for a fixed term and have had a great interest return already, very pleased with the service i have had so far. I had to call to confirm something and the staff were very friendly and reassuring Reviewed on: 15th April 2026

Reply from thisbank Thanks for the review, Doreen! We'll make sure to pass your kind words on to our front-line staff Response date: 16th April 2026

Great saving rates

Easy to deal with, excellent products Reviewed on: 15th April 2026

Reply from thisbank Thanks Martin! Response date: 16th April 2026

Outstanding Fixed Term Savings Experience with thisbank

I opened a Fixed Term Savings account with thisbank (formerly JN Bank) and I couldn't be happier with the whole experience. Opening the account was incredibly easy - everything was done online in just a few minutes with a straightforward application process and no unnecessary paperwork. I was up and running quickly and was able to lock in a very competitive long-term fixed rate bond right away. The rates they offer (especially on the 2-to 5-year terms) are genuinely among the best around, giving me the confidence that my money is working hard for me with guaranteed, predictable growth. When I needed a bit of help midway through the process, their customer service was outstanding - friendly, fast, and genuinely helpful. I spoke to a real person who knew exactly what they were talking about and sorted everything out quickly without any hassle. It felt personal and reassuring, which is rare with a lot of banks these days. Their new app is a game-changer too - super easy to use, clean, and intuitive. I can check my balance, track my interest, and manage everything 24/7 from my phone without any frustration. It makes staying on top of my savings effortless. On top of all that, the peace of mind that comes with full FSCS protection up to £120,000 per person is a big plus - knowing my savings are secure with a fully regulated UK bank. Interest is calculated daily and paid annually plus at maturity, so everything is transparent with no hidden fees or surprises. It's perfect if you're saving for a specific goal like a home deposit, wedding, or just building long-term wealth. With a low minimum deposit of £100 and a simple, modern platform built on over 150 years of banking expertise, thisbank really stands out as a smarter, fairer way to save. Highly recommended - l've already told friends and family to check them out! Reviewed on: 15th April 2026

Reply from thisbank Reviews like this make our day so much brighter, Ishraq. Thanks so much for taking the time to write such kind words! We loved reading them Response date: 16th April 2026

thisbank recommended by MoneySavingExpert.

Recommended by MoneySavingExpert. Set up a fixed rate 5 year account. Easy to open and very easy to manage. Plus I got a great rate! thisbank keeps me informed and up to date. I can’t ask for more. I like the way it’s all handled through the app which, for me, is really convenient. Reviewed on: 15th April 2026

Reply from thisbank Thanks for the review, MKM! Response date: 16th April 2026

Personal touch and great products

Can actually reach a person to help and the products are very competitive Reviewed on: 15th April 2026

Reply from thisbank Thanks, Matthew S! We're always happy to hear our talented call centre staff make a difference for customers Response date: 16th April 2026

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