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thisbank (formerly JN Bank): Fixed term savings reviews

Name: Fixed term savings
Rating: 4.65 (191 reviews)

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4.65

Based on 191 reviews, last reviewed 21st May 2026

4200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

11%

3 star

2 star

Latest highest rating:

5

Yes that every time I ring up every is extremely hel... Yes that every time I ring up every is extremely helpful straightforward don’t seem to have any problems long may continue Reviewed on: 21st May 2026

Latest lowest rating:

1

Dreadful service I sent a payment which isn't showing in my account. When telephoning the system says the wait time is two minutes. This message is repeated every two ... Read more Reviewed on: 20th November 2023

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About this product

A thisbank fixed term savings account can be opened with £100.

You can choose from fixed interest rates for between one and five years. A thisbank fixed term savings account helps you grow your money with a higher interest rate, as long as you’re happy to lock it away for the set period.

thisbank fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Fixed term savings reviews (191)

Outstanding Fixed Term Savings Experience with thisbank

I opened a Fixed Term Savings account with thisbank (formerly JN Bank) and I couldn't be happier with the whole experience. Opening the account was incredibly easy - everything was done online in just a few minutes with a straightforward application process and no unnecessary paperwork. I was up and running quickly and was able to lock in a very competitive long-term fixed rate bond right away. The rates they offer (especially on the 2-to 5-year terms) are genuinely among the best around, giving me the confidence that my money is working hard for me with guaranteed, predictable growth. When I needed a bit of help midway through the process, their customer service was outstanding - friendly, fast, and genuinely helpful. I spoke to a real person who knew exactly what they were talking about and sorted everything out quickly without any hassle. It felt personal and reassuring, which is rare with a lot of banks these days. Their new app is a game-changer too - super easy to use, clean, and intuitive. I can check my balance, track my interest, and manage everything 24/7 from my phone without any frustration. It makes staying on top of my savings effortless. On top of all that, the peace of mind that comes with full FSCS protection up to £120,000 per person is a big plus - knowing my savings are secure with a fully regulated UK bank. Interest is calculated daily and paid annually plus at maturity, so everything is transparent with no hidden fees or surprises. It's perfect if you're saving for a specific goal like a home deposit, wedding, or just building long-term wealth. With a low minimum deposit of £100 and a simple, modern platform built on over 150 years of banking expertise, thisbank really stands out as a smarter, fairer way to save. Highly recommended - l've already told friends and family to check them out! Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Reviews like this make our day so much brighter, Ishraq. Thanks so much for taking the time to write such kind words! We loved reading them Response date: 16th April 2026

thisbank recommended by MoneySavingExpert.

Recommended by MoneySavingExpert. Set up a fixed rate 5 year account. Easy to open and very easy to manage. Plus I got a great rate! thisbank keeps me informed and up to date. I can’t ask for more. I like the way it’s all handled through the app which, for me, is really convenient. Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks for the review, MKM! Response date: 16th April 2026

Personal touch and great products

Can actually reach a person to help and the products are very competitive Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks, Matthew S! We're always happy to hear our talented call centre staff make a difference for customers Response date: 16th April 2026

Good rates also good communication

Good rates also good communication Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks, JG Decor! Response date: 16th April 2026

Amazing and Great Service!

Amazing and Great Service! Thank you. Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks for the kind words, Ben D Response date: 16th April 2026

Fair interest rates

Good rate of interest and a straightforward application process and the app is welcome addition for checking the account Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks, Money, money, money! P.S. We love the name - hope it’s your real one Response date: 16th April 2026

Great experience up to yet...

Very easy to use app and great experience up to yet with my savings account Reviewed on: 15th April 2026

Easy process

Everything is easy and clear, to manage my account on line. Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks for the review, David! Response date: 16th April 2026

Lived up to expectations

I have never had any issues with this bank and they have kept me up to date with details of my fixed rate savings account at all times, offering a competitive interest rate. Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Happy to hear it, NEIL W! Response date: 16th April 2026

I would not recommend this bank to anyone

I would not recommend this bank to anyone, why? It's because they operate a banking system that encourages dubious suppliers like Boiler Central and Green Central to take advantage of the people by offering loans (without proper due diligence) on your behalf for services that these suppliers do not have the capability or resources to provide. These suppliers will forcefully ask you to sign (Customers' Satisfaction Note) for uncompleted work so that they can collect the payment from JN Bank. Please watch out for this kind of services because when you put in a complaint, thisbank (previously known as JN Bank) state that there is nothing they can do to help you. Please watch out for thisbank (previously known as JN Bank), as a financial organisation, they cannot be trusted. I will be reporting you to the Financial Conduct Authority (FCA) with all the evidence at my disposal. Having provided a statement on thisbank (previously known as JN Bank)wrongdoings, I was expecting them to review my feedback and address the situation. Instead, they went back to Trustpilot, claiming the content of my feedback contains defamatory content. Please note that, I have evidence to back up my statement because the issue is still yet to be resolved and thisbank (previously known as JN Bank) as done nothing to see to it that the issue is resolve amicably. There is nothing defamatory in my statement. But I am happy to publish the evidence. Reviewed on: 25th February 2026

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