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thisbank (formerly JN Bank): Fixed term savings reviews

Name: Fixed term savings
Rating: 4.65 (191 reviews)

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4.65

Based on 191 reviews, last reviewed 21st May 2026

4200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

11%

3 star

2 star

Latest highest rating:

5

Yes that every time I ring up every is extremely hel... Yes that every time I ring up every is extremely helpful straightforward don’t seem to have any problems long may continue Reviewed on: 21st May 2026

Latest lowest rating:

1

Dreadful service I sent a payment which isn't showing in my account. When telephoning the system says the wait time is two minutes. This message is repeated every two ... Read more Reviewed on: 20th November 2023

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About this product

A thisbank fixed term savings account can be opened with £100.

You can choose from fixed interest rates for between one and five years. A thisbank fixed term savings account helps you grow your money with a higher interest rate, as long as you’re happy to lock it away for the set period.

thisbank fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Fixed term savings reviews (191)

Well managed and good returns

Excellent very good returns and the bank has managed very well in its transition from JN Bank to This Bank and not losing my account in said transition as is all to common with bank transitions . Each and every time I have used the customer service it has always been very helpful and straight to the point. I have a excellent rate of return on my account Reviewed on: 16th April 2026

Reply from thisbank (formerly JN Bank) Reviews like this make our day! Thanks Alfie Response date: 16th April 2026

Good savings goid interest

Looking for fixed term savings for 1 year - good rate of interest and easy to open account. Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks for the review Liz B! Response date: 16th April 2026

Fabulous banking system.

Fabulous banking system. Great service and helpful staff Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Happy to hear it, Saz! Response date: 16th April 2026

Very easy to set up and use.

Very easy to set up and use. Good interest rate too. Reviewed on: 15th April 2026

Excellent rates, fast customer service.

Excellent rates, fast customer service. Reviewed on: 15th April 2026

Easy to set up an account

Easy to set up an account, good rate of interest Reviewed on: 15th April 2026

A good experience and rate!

A good experience and rate! No issues and happy to recommend! Reviewed on: 15th April 2026

an exercise too far

I feel the whole name change thing was an unnecessary exercise. As it was ok before. And still saying formally jn bank. So why even bother with the name change? Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks for sharing your thoughts, Neil! We really appreciate you taking the time to leave a review. Our relaunch was more than a name change - it included a new app, online banking experience, a redesigned website, and a range of behind-the-scenes improvements to create a more modern banking experience for our customers. We know the new brand won’t be for everyone right away, and that’s ok! But to give you some extra context, we chose the name “thisbank” to keep things simple and clearly focused on what we do. Thanks again for your feedback - it’s genuinely valued Response date: 16th April 2026

I set up an account for a fixed term and have had a...

I set up an account for a fixed term and have had a great interest return already, very pleased with the service i have had so far. I had to call to confirm something and the staff were very friendly and reassuring Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks for the review, Doreen! We'll make sure to pass your kind words on to our front-line staff Response date: 16th April 2026

Great saving rates

Easy to deal with, excellent products Reviewed on: 15th April 2026

Reply from thisbank (formerly JN Bank) Thanks Martin! Response date: 16th April 2026

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