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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.72 (5696 reviews)

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4.72

Based on 5,696 reviews, last reviewed 25th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

great products and customer service great products and customer service Reviewed on: 25th March 2026

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5696)

Yesmeen Nice and Easy

very helpful and best guidance thank you Reviewed on: 28th February 2023

Yesmeen is 10star

Very good customer service I wish I could give a 100 stars Reviewed on: 28th February 2023

Yesmeen ia great

She helped me open a business account for my business Reviewed on: 28th February 2023

Excellent customer services

I was recommended tide by Sony Very helpful straight forward on opening an account Reviewed on: 28th February 2023

Excent customer service from Sony ( Tide)

I went to uber office today and I met Sony from Tide , he gave me alot of useful information about tide , I am really happy with Sony's customer service and I will recommend my friends. Reviewed on: 28th February 2023

Yesmeen is extremely

Yesmeen helped open my very first business account, she is extremely helpful and excellent service Reviewed on: 28th February 2023

Yesmeen is prefect

Always helped with the questions I’ve asked. She was really helpfully and outstanding. Reviewed on: 28th February 2023

Yesmeen is outstanding

She's lovely and very helpful, assisted me with everything I required to the best of her abilities. Reviewed on: 28th February 2023

TERRIBLE - Locked out of my account unable to pay anyone

The company is app-centric, you must use the app to bank. The app won't install on my phone. It was installed on my phone then mysteriously uninstalled itself. Now the app won't reinstall and Tide won't fix it trying to fob me off saying I should ask Google Play, yet every other app installs just fine. Clearly Tide has messed up something and it is their app at fault but they won't take responsibiltiy and just want to pass this off to others. The customer services is absolutely terrible. You have to email them, the response times vary from quick to days. Yet the responses don't even take in to account things you've already said to them, for example telling me to clear space on my phone, yet I've already told them I've got 19GB free. They won't let you speak to anyone in technical, so you end up having everything relayed through a customer service person who has no technical knowledge. When I have a technical issue I want someone who has a hope of fixing it. I'm fine with a checklist of common issues initially, but when those fail you need an escalation path to technical not some pathetic relay conversation where the technical person replying has no customer buy-in and just says "talk to play store". Even when I said just close the account and give me my funds back they had no clue what to do. I asked to speak to a manager and was told one will call me at some point in the future, but zero commitment as to when. This is the worst bank I've ever come across and will never use again. Absolutely awful. Reviewed on: 28th February 2023

Tide are great!

Tide has all the features you nee as a small and growing business. The app is straightforward to use and every piece of information is at your fingertips. Everything is super simple with them and it integrates perfectly with accounting software! Could not recommend enough! Reviewed on: 27th February 2023

Review Tide: Business Banking now

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Tide: Business Banking reviews

300% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Tide: Business Banking now

Tide Business Banking reviews (5696)

Yesmeen Nice and Easy

Yesmeen is 10star

Yesmeen ia great

Excellent customer services

Excent customer service from Sony ( Tide)

Yesmeen is extremely

Yesmeen is prefect

Yesmeen is outstanding

TERRIBLE - Locked out of my account unable to pay anyone

Tide are great!

Review Tide: Business Banking now

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