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Tide: Business Banking reviews

4.72
Based on 5,696 reviews, last reviewed 25th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

great products and customer service great products and customer service Reviewed on: 25th March 2026
Julie Klug's avatar
Julie Klug

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5696)

Opening up an account with Tide

5
I just recieved excellent customer service from Rey and Sam. I look forward to using my account Reviewed on: 14th January 2022

Tide is a great bank

5
Today I opened my first tide business account and I am so happy with the features and the no monthly fees. Reviewed on: 14th January 2022

Tide is awesome

5
Really happy with Tide and the app, really easy to use! very helpful Reviewed on: 13th January 2022

aye good, responsive, it works,

4
I like it. I know what I am getting and I know what I am paying for each time I do a transfer. Reviewed on: 12th January 2022

Perfect for my small business ...

5
Opening a business account with Tide for my small business was a great decision. I have all the information I need at hand always and can send invoices so easily. It is simple to categorise your purchasing and spending. If you do need help its quick and easy too. Its really been brilliant for me for the three years I have been self employed. Reviewed on: 8th January 2022

AVOID at all cost

1
If you are looking to open a business…AVOID If you are looking to open a business account with Tide please don't, I have had the same service as the rest of these bad reviews. Account frozen due to them doing checks, The people that have given good reviews is because you can open an account in minutes, give a month or so when they freeze your account and you cant pay staff, rent and puts your business under. No one ever gets back to you, have called twice a day and just get fobbed of by the same response, you cant speak to anyone apart from the fob off team. If you want to save your businesses money and not be able to spend it then this is the bank for you, because you will not be able to. Reviewed on: 5th January 2022

A very strange bank..

1
Please don't waste your time with this bank guys. I opened an account with them then a month in, receive an email advising me my account would be closed and now I'm unable to access my funds to feed my daughter or pay bills. This has left be in a compromising situation financially and has also happened to 2 other friends that I know. Please don't bother wasting your time, your money isn't protected and they will purposely ignore you when you try to reach out. Reviewed on: 31st December 2021

So long to sort a simple issue

1
DANGER DANGER Noticed fraudulent payments coming out of my account from one source. Was asked to freeze my account which i did. 3 week later matter still not resolved and they are holding on to a cash payment I made the day before. Little or no response from the Bank. Matter still not resolved. Having to start a formal complaints procedure to resolve a simple matter. Effecting my business as I have payments to deposit and no trustworthy business bank account. The lack of contact and customer disregard from a CUSTOMER CARE department that should be there to SUPPORT. Avoid these guy like the plague. DANGER DANGER YOU HAVE BEEN WARNED Reviewed on: 29th December 2021

Don't do it! Find a proper bank!

1
I've been waiting 3 days to try and get my account unblocked after they blocked a transaction. It is literally impossible to speak to anyone on email, app or phone. One of the most frustrating customer experiences ever. Reviewed on: 26th November 2021

Horrendous Customer Service

1
Keep away. Their customer service is horrendous. Reviewed on: 14th November 2021

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