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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.72 (5696 reviews)

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4.72

Based on 5,696 reviews, last reviewed 25th Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

great products and customer service great products and customer service Reviewed on: 25th March 2026

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5696)

Tide assist theft from your account

A company called " The Ad People " offered me a Google adds service, after £700 spent and not single lead generated I cancelled the campaign. Tide are continuing to allow these rip off to take £120 out of my bank for NOTHING! They will not cancel the debt. The police informed won't do nothing as civil. Do not use Tide they honour fraudulent direct debits and will do nothing. Of course someone will come back with a BS reply about email out customer service blah blah, but I've done that hence why I am here warning you lot. Great for fast acceptance etc but will assist companies stealing cash from your bank account. Reviewed on: 29th October 2021

If you change device you have lost your money

I have been back and forth with this company trying to get back access to my business account, even though we don't have much money there, they are not providing any concrete solution to get this sorted. The' recovery system' is a nightmare that will never work. My money is kept away by them since there is no way to get back to login in to my account. Reviewed on: 22nd October 2021

Just Google Tide froze my account

Just Google “tide froze my account” and see how these people operate. Well, I have 2 separateTide business accounts so feel it’s fair for them to get 2 negative reviews. In response to their BS on the previous review: “Rest assured that account pauses happen only to ensure the safety of our members' accounts. We don't take chances with security and we are always following industry regulations in regard to this. It would be our pleasure to look into this and forward your feedback to the relevant team.“ This is just the same cut and paste response they say every-time a question is asked. They have paused 2 business accounts. ONE FULL MONTH AGO. I employ people. I pay wages. I invoice people. I receive money. Now how much fun is it to run a business without a bank account? How easy is it to get people to pay invoices to a new account? How much fun is it to try and pay wages when you can’t access your money? Think we all know the answers don’t we? How can it take a company this big over a month to “review” something. They haven’t even been able to tell me what they are “reviewing.” They can’t even have someone have a conversation with me. They have been given my contact number and details in their below request and guess what? No-one has rang. God knows why this company does this? I own seven companies. My business banking with HSBC for 4 years. No issues. Starling bank? No issues. Monzo? No issues. Tide? Let’s freeze it for no reason. Let’s not bother prioritising a frozen account so the business can carry on operating, let’s just send a copy and paste text reply through the app. What tickles me the most is that their “complaints department” is looking into this, and uses the same cut and paste response as the general chat. Just go to one of the other banks. It’s much easier and you won’t be subject to some none-sense as this company must not give two poops about it’s clients, otherwise I wouldn’t be in the same place 1 month later…. With no explanation as to why in the first place. Reviewed on: 7th October 2021

Slow and frustrating sign up process

Really frustrating sign up process. I was told this would be convenient to use as a freelancer but I have been held up and asked for proof of business and stuck in process for several days. Have provided multiple documents which are not accepted with no justification why not. Really annoyed with the efficiency and communication and have now wasted hours of my time! Reviewed on: 3rd August 2021

Value for money. Easy to use app.

Great new bank for small businesses. Charges are fair. Good range of services Reviewed on: 18th April 2021

Good account this

Very nice smooth business account Reviewed on: 17th April 2021

Good bank

I started using tide a few months ago and haven’t been disappointed! Banking is easy and the message response rate is fantastic to help with any queries! Reviewed on: 15th April 2021

Great & Reliable business account

Tide is a great business and offers a reliable product and app for its customers. Their team cares about its clients and are always improving the service!! Reviewed on: 11th April 2021

Antares Technologies is the second compagny that help you in the logistics postal

WE HAVE ONE VISION, A WORLD FREE OF CORRUPTION Our global movement works in over 100 countries to end the injustice of corruption by promoting transparency, accountability and integrity Reviewed on: 10th April 2021

Great account

Great account . Great staff and support Reviewed on: 7th April 2021

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Tide: Business Banking reviews

300% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Tide: Business Banking now

Tide Business Banking reviews (5696)

Tide assist theft from your account

If you change device you have lost your money

Just Google Tide froze my account

Slow and frustrating sign up process

Value for money. Easy to use app.

Good account this

Good bank

Great & Reliable business account

Antares Technologies is the second compagny that help you in the logistics postal

Great account

Review Tide: Business Banking now

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