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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.79 (5691 reviews)

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4.71

Based on 5,691 reviews, last reviewed 15th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I do my business banking with them and great service... I do my business banking with them and great service, product and nice app Reviewed on: 12th June 2025

Latest lowest rating:

1

Beware Tide can freeze your account Beware of using Tide for your business. Tide have frozen my account without offering any reason, or engaging with me to resolve any issues. I have off... Read more Reviewed on: 15th October 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5691)

Review of the Tide, Business Banking:

This is the worst bank ever.

This is the worst bank ever. We are a small buisness and opened an account a year ago. We work on a contractual basis so as and when we get a client we can deliver our services to. After a year of building our network and word of mouth, we secured our first client and got paid! Excited to get things moving and using the money to get us on visible platforms , we attempted to transfer the funds to one of the named directors of the company.( which they are aware of as I had to list the directors to open the acount) so questioning who the person was when I had to provide proof before opening the account is wild. That will be the beginning of our nightmare, payment was blocked and card suspended. It’s been 2 weeks going back and forth with what appears to be an automated ineffective and scripted customer service. Asking repeated questions of the same things. Asking for proof of transactions , frequency of use with tide (like you can’t see that from your backend), and even to the extent of showing chat conversations with clients ?!!!! I have never , in my 29 years on earth known a bank to ask for chats especially when I haven’t committed or crime or in an investigation. There is absolutely no reason for intrusive , interrogating questions on transactions that small. Claiming they are asking to abide my FCA guidelines. Top banks HSBC BARCLAYS NATIONWIDE , don’t go to those lengths to be intrusive to their customers transactions especially when we’ve given them no reason to. I’ve provided proof of registration , service agreements and invoices. Now they are asking for chats ??? It’s like they are stalling and not trying to fix the situation but making you go round in circles. I have reported the case to FCA. At this junction my business is beginning to suffer and so is my mental wellbeing all in the name of claiming my legitimate money. IF YOU LOVE YOURSELF, STAY AWAY FROM THIS BANK. Reviewed on: 8th March 2024

Banking made simple

Simple to use account for day to day trading would Be much better if they Offered more banking products such as Over draughts and Buissness loans And watch us grow But would choose all over again Without a Issue Reviewed on: 12th May 2023

Back street back avoid

Froze my card whilst overseas as well as my company account . Left stranded with no access to money . 7 days later still giving excuses not to return my money . REVOLUTE AND STARLING are both reputable banks I can not stress enough to avoide tide my business has been unable to trade for a week and still excuses Reviewed on: 1st May 2023

Avoid at all cost

Random pausing of accounts, not responding for days, not being able to actually speak to any person. Causing 1000s of damage to business No phone number to call. Business address is virtual. All in all a big fraud Reviewed on: 1st May 2023

Great bank for a digital age

Fantastic bank with all the support of a high Street bank but without the faff and hassle and streamlined for the needs of today - who would want to choose a traditional bank when you have awesome disruptors like Tide. Reviewed on: 23rd April 2023

Absolutely washed away by Tide

They have assisted me through starting my own business, from registering the company to accepting my first payment. Absolutely stellar customer services, clear documentation / information suitable for beginners just starting out or an intermediate business person and nice user friendly apps. Would recommend to anyone with a business considering you arent paying a monthly fee their core service is next to none when it comes to business banking Reviewed on: 22nd April 2023

Terrible customer service bad bank provider

I’m been banking whit tide for over 2 year and completely regret. Customer service disrespectful aggressive whit lack of customer care. Emails and query’s ignored or neglected. Coercive when making mistakes. In general very bad experience and I do advice to AVOID TIDE. Reviewed on: 18th April 2023

Tide is the bank for the future!.

Absolutely amazing bank, customer service is great and never had a an issue that didn’t get sorted. Amazing staff and friendly, the online banking services are exactly what I would want in a online banking service. Adam Musaab Reviewed on: 15th April 2023

Great app

Great experiences with this bank. Definitely worth of considering for everyone. Mobile app is having clean interface and is easy to work with. Reviewed on: 13th April 2023

Simplest Business Banking

I have been through three high street banks with my business account but since Tide, I discovered that everything can be done easily, smoothly, and without much attention. All are connected to Intuit Quickbooks and easily organized. Reasonable fees and very good customer support. Reviewed on: 12th April 2023

Great customer service and always seeking to improve

I have found Tide a really friendly and useful banking service for my small business, always responsive to new suggestions and seeking to improve services. Reviewed on: 12th April 2023

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