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Total Landlord: Landlord Insurance reviews

4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

A mine of helpful facts.

5
Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

Good communication

4
HF keeps Landlords well appraised of statutory obligations increasingly being placed on landlords in a jargon free format. Thank you. Reviewed on: 29th August 2020

Friendly affordable insurance

5
Good service through their easy to use website and very competitive prices. Customer service was great as they had noticed I made a mistake on the form, so they rang me and explained my mistake and amended it for me. All in all a great service and I'm very happy. Reviewed on: 29th August 2020

Goop cover for cost.

4
Easy to contact & discuss issues. Cover appears good for premium charge. No claims experience though and that is the real measure. Reviewed on: 29th August 2020

Humans always on hand to answer queries

5
Any questions are handled really promptly. Reviewed on: 29th August 2020

Landlord Insurance

5
I have been with them some years now. I have a number of properties Insured with them and find them easy to deal with. Reviewed on: 29th August 2020

Excellent

5
Excellent, would highly recommend. Reviewed on: 29th August 2020

Brilliant Service

5
Been using Hamilton Frazer for landlord insurance for a while now, brilliant service every time and great prices. Stephanie Weber is so great, she’s like my own Personal account manager. Reviewed on: 29th August 2020

Continued excellence

5
Been with them for years and always have been very happy with their service. Reviewed on: 29th August 2020

Perfect

5
Great price, quick and efficient. Would definitely use again Reviewed on: 29th August 2020

Professional and efficient

5
Excellent service received for many years Reviewed on: 29th August 2020