Write a review

Go to business site

Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.72 (1612 reviews)

View other Total Landlord products

4.72

Based on 1,612 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

Read all reviews See your review

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

A mine of helpful facts.

Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

Great updates

I receive a good amount of updates and offers to progress my knowledge within the landlords field as well as insurance. Reviewed on: 5th October 2022

Fantastic

Great service, professional, understanding & you speak to humans Reviewed on: 5th October 2022

Far too slow to respond

If you make a claim this goes via Davies Claims. Impossible to contact by phone. Very slow to respond to emails. HF also state allow up to a week for them to respond to an email. Reviewed on: 4th October 2022

Consistently fantastic service, highly recommended

I have been a customer since 2015. The service has been consistently fantastic with knowledgable, professional and friendly staff. All policy queries have been discussed and resolved swiftly. My previous claim was processed very efficiently with minimal disruption to myself and my tenant. I have been a policyholder since 2015 and my policy premium remains excellent value for money. I would highly recommend Hamilton Fraser Total Landlord Insurance to other landlords. Reviewed on: 3rd October 2022

Hamilton Fraser Total Landlord

Excellent service, comprehensive cover = stress free landlord I have had this cover for 4 years. Reviewed on: 30th September 2022

A good experience.

Very happy with the efficiency handling a claim for leaky bathroom. It was difficult in this case how to ascertain where the water was coming from. Total Landlord Insurance gave clear instructions of what was required, we submitted the claim backed up by pictures it was obvious as the work commenced that it was a much bigger job and again supplied pictures and revised estimate which was accepted without query very impressed and happy customer. Goods experience all round thank you Reviewed on: 30th September 2022

Very Helpful

All the team at Total Landlords are friendly polite very knowledgable always understand the landlord’s position great to deal with Reviewed on: 30th September 2022

Reliable Service

I have been using `Hamilton Fraser for many years for Landlords insurance for which they provide a great product. I also like their online updates relating to rental issues. Reviewed on: 30th September 2022

Easy and friendly

Fantastic service “””””””””””””” Reviewed on: 29th September 2022

Super good service

Very good customer service which is quick and has perfect hospitality Reviewed on: 29th September 2022

Alternative products

Home Insurance
from A+ Insurance 4.50 from 2 reviews
Home Insurance
from Post Office 2.18 from 54 reviews
Home insurance
from Saga 4.69 from 2709 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub