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Triodos Bank: Charity Saver reviews

Name: Charity Saver
Rating: 4.9 (228 reviews)

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4.90

Based on 228 reviews, last reviewed 23rd Apr 2026

1575% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

4

Over time it has always proved it's self. I have been with the bank for a long time and have never wavered in my wish to save with them till I retired in 2019. Since then I have been drawing ... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

1

UNCOOPERATIVE. uncooperative communication with company. Unable to use their initiative to deal with issues Reviewed on: 20th March 2026

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About this product

Triodos Bank savings reviews can help you to find out more about life at Triodos Bank. How easy is it to contact Triodos Bank? And how friendly are they? Our Triodos Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Triodos Bank Charity Saver reviews (228)

very easy to communicate with and very professional

very easy to communicate with and very professional Reviewed on: 22nd April 2025

Triodos' very happy first online banking customer!

I joined Triodos when we could only bank with them by post. When I asked if they had plans to have online banking, I was asked if I would like to be their 'guinea pig' first online banking customer. I couldn't have been happier to be. Reviewed on: 22nd April 2025

Always friendly and trying to help.

Always friendly and trying to help-rarely have to be transferred to someone else- these guys are well trained and of any bank I like dealing with Triodos the most in over 60 years in dealing with banks. Reviewed on: 22nd April 2025

It’s easy to open an account and I love that I can s...

It’s easy to open an account and I love that I can see the impact of my money on something positive in the world. Reviewed on: 22nd April 2025

Self and Others

I have been a customer of Triodos for several years and have no cause to complain about the service the Bank has provided. It has delivered not only all that I have needed for myself but through Triodos I know that I am contributing to others more needy. Reviewed on: 22nd April 2025

I love that it is an ethical bank.

I love that it is an ethical bank. Customer services are always available and helpful to a tee. Reviewed on: 22nd April 2025

Fantastic all round - customer service is helpful an...

Fantastic all round - customer service is helpful and the app is easy to use Reviewed on: 22nd April 2025

I have always found the staff helpful and as more an...

I have always found the staff helpful and as more and more of “normal” banking seems set on big profit and low customer care it is good to know there is a good alternative. Reviewed on: 22nd April 2025

Triodos Excels

For the very start Triodos has been a bank that excels in good communication, is transparent and knows the value of money and how to make a positive impact on local communities, peoples lives and projects of all shapes and forms. Reviewed on: 22nd April 2025

The bank that goes the extra mile

Easy to talk to, you can just use online banking but if you need to speak to someone they understand. Good ethical policies which as a charity we value highly. Reviewed on: 22nd April 2025

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