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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1261% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

Just the bank we needed doing all the right things

Very happy with it all round. The Customer Service was always very personal efficient and helpful. The emails we got were appropriate and interesting and not excessive. Reviewed on: 24th March 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 25th March 2026

Sustainability as a guidng principle

Sustainability should be the number one guiding principle for the banking sector. Triodos is ahead of the curve and one day will be the leader of the sector once we get rid of banks that prop up planet dstroying sector like fossil fuels and mining Reviewed on: 24th March 2026

Reply from Triodos Bank Hi Lucy, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 25th March 2026

We moved for ethical banking reasons, but Triodos of...

We moved for ethical banking reasons, but Triodos offers so much more Reviewed on: 24th March 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 25th March 2026

Having the option to use a bank with ethical guideli...

Having the option to use a bank with ethical guidelines is something I value greatly. Reviewed on: 24th March 2026

Excellent product and customer service

Excellent product and customer service Reviewed on: 24th March 2026

I feel good knowing that my money is being used ethi...

I feel good knowing that my money is being used ethically, that's really important to me. I have always had very good interactions with Triodos customer services team, they are friendly, clear and efficient and you always get through to a real person straight away. Reviewed on: 24th March 2026

A customer for several years now.

A customer for several years now. A no fuss experience, which is what I want from my bank. I think I'd like a few more electronic features, but the offering is comparable to other accounts I have. Reviewed on: 24th March 2026

A small price to pay for ethical banking.

A small price to pay for ethical banking with all the same amenities of the traditional players. I'll admit that features (e.g. Google Pay) were lacking when I originally became a customer, but since then the offering has come a long way. UI is slick and impact is clear. Fully recommended. Reviewed on: 24th March 2026

Smooth experience

I have had a smooth experience with Triodos over the past couple of years. Whenever I have needed help there has been someone quick to answer my call and they have been very pleasant and helpful Reviewed on: 24th March 2026

Everyday banking for a better world

It's great to know my everyday banking is making a contribution to tackling, rather than perpetuating many of the world's biggest problems. Furthermore, setting up a current account was easy and I really like how Triodos keep me informed of when my account balance is getting low. Reviewed on: 24th March 2026

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