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Triodos Bank: Current account reviews

4.95
Based on 10,938 reviews, last reviewed 25th Apr 2026
22000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

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Jane mayes's avatar
Jane mayes

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10938)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

I really value the help I get when I phone up.

5
I really value the help I get when I phone up. I am in my late 70's and a techy toddler but the people on the helpline take time to talk me through anything I'm finding difficult Reviewed on: 16th January 2024

Best bank personal customer service

5
personal help, yes a real person, helps me deal with any query, problem that I have with the banking. Best bank customer service I have had, and i'm getting on a bit and have banked with a shedload of awful banks in my time. Reviewed on: 16th January 2024

what more do you want from a bank

5
love the online app, love knowing my money isn’t going to arms dealers or people investing in the destruction of the planet. the lack of physical locations is a drawback but one i can personally live with. Reviewed on: 16th January 2024

Fair, open ,responsive.

5
Fair, open ,responsive. All this fits well with their ethical stance which means it is a respected and respectful service. I can't fault them. Reviewed on: 16th January 2024

Fair banking.

5
Fair banking. Good service for good price. Not reliant on charging most to those who can least afford it. Reviewed on: 16th January 2024

Great ethical bank.

5
Great ethical bank. Easy and simple online portal and app. Reviewed on: 16th January 2024

Triodos best environmental credentials

5
We moved to Triodos as it had the highest environmental rating on Condumer Magazine. Our experience has been excellent, good security systems, great mobile phone app. Good savings rates too. Reviewed on: 16th January 2024

as a bank should be

5
Nice knowing I’ve got a current account and I’m not also finding global horrors, the openness is very reassuring Reviewed on: 16th January 2024

Great customer service

5
The customer service is always prompt, professional and effective. Reviewed on: 16th January 2024

Excellent customer service

5
Triodos offers all the everyday banking that I require through the app. On occasions when I need something a little more complicated, I can call and speak to a human usually within 60 seconds. What's not to like? Reviewed on: 16th January 2024