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Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
1955% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10942)

David tackling Goliath(s)

5
Triodos Bank is wonderful, I like the fact that they care about the future of our planet and support smaller businesses. It's not just saying that it commits to good acts but actually acts which is not so common these days. Initially, I set up an account with them at the start of the year but had to cancel as I was meant to be moving abroad for a new job. Their customer service was super professional and advised me of the procedure to close - very easy. People were super friendly in calls and emails and my query was resolved with a simple 5-minute call and an email follow-up. I have just re-joined them last month and in the process of moving my money. As there is no physical branches, I am probably going to have to open another account with a building society "just in case" but intend to use Triodos as the main means of banking! Slight suggestion would be to focus on improving the app and online banking, just making it a little bit more user-friendly and if a payment is made, sometimes it takes a little bit longer for the money to leave the account but you can't have it all :) I still love it and hope things will be going very smooth in the future. Thank you Triodos for standing up to the giants and giving us a great alternative! Reviewed on: 2nd March 2021

Good honest banking

5
Triodos gives me everything I need - easy app, great customer service when I need it, a range of savings options along with my current account, plus I like to know my money is being used for good in the world. Reviewed on: 2nd March 2021

best ethical bank

5
at last banking system that values about people and the planet above money Reviewed on: 2nd March 2021

Great ethics, great service

5
Apart from appreciating the values of Triodos I have always been struck by their first class customer service. Easy to get hold of whenever I've needed to speak to someone, and very friendly and efficient every time. For my money, the best bank out there, by far! Reviewed on: 2nd March 2021

The perfect bank

5
Triodos is easy to use and any required support is friendly and efficient. Best of all, our money is at a bank that does not support anything that I would not - wars, arms, environmental destruction, fossil fuels and the like. Put your money where your mouth is! Reviewed on: 2nd March 2021

Great bank with a great ethos .

5
With the easy to use app . I get a banking service that helps me & also helps others . Looking after great small & medium projects that benefit us all . Reviewed on: 2nd March 2021

A bank for the future

5
I had investigated to find a bank with ethics & I was excited when I came across Triodos. From day one the staff have been warm and welcoming and they do exactly what they say on the tin. Reviewed on: 1st March 2021

Fantastic ethical and sustainable bank

5
Gives me peace of mind my money is in the right place and is working to enhance people's lives and environmental matters. Great app and never have any issues using it. Would highly recommend to any and all! Reviewed on: 1st March 2021

Doing a little good every day

5
Very reliable, easy to use and friendly bank. Their ethical policies should be the baseline for all banks. Reviewed on: 1st March 2021

Friendly, helpful and sustainable - what more could you want?

5
I love banking with Triodos. The staff are friendly and helpful, and seem happy! Has everything I need, and invests ethically too! Reviewed on: 1st March 2021

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